We ordered a refurbished Switch console for my daughter and it came promptly and is in great condition, so we're very impressed there! The seller originally only included a generic USB to C power cable, without a plug. The cord and our home USB compatible plugs weren't strong enough to power the console, but thankfully we had a laptop charger which worked, so my daughter could play. I contacted Backmarket who contacted the seller and we received a new OEM charger within a couple days, so in the end, all is well, although we would have much preferred to receive a functioning charging cord with the original shipment.

My shopping on Back Market was good, but not perfect. I bought 2 used Nintendo Switch sets, saving 1/3 off the price of new ones. The information provided was accurate. They appeared to be in good condition, but one was missing the charger, so I had to spend an extra $20. They were both anonymous gifts to charity, so I did not test them.

The description didn’t say anything about what exactly was included. You get a switch, left and right joycons, the controller that you slot the joycons on, the little slides you put on the joycons to use them separately, a dock, a power adapter for the dock, and a USB-A to USB-C cable. My accessories came in pristine condition, with some still in the packaging. The switch and joycons, however, were a little worse for wear. The joysticks in the controllers are loose and rattle around, and the left joycon waggles forwards and backwards when slotted on the switch. I was a little surprised when both controllers worked fine when I started playing games. The switch itself came with a heavily scratched screen, both scratches all over the place and scratches from where the dock rubs against the screen. The screen itself has no defects and there are no dead zones in the digitizer. The buttons on the switch, the USB-C port, the game card reader and the SD card reader all work. There are also scratches all over the switch body, and one corner was chipped off, which didn’t really affect usability. I’m not unhappy with what I received, because I understand that the construction and typical u...

Perfect. There are no visible imperfections. Everything connected perfectly and it came with all of the market accessories. Very happy I ordered from BackMarket. Also thankful for the discrete packaging.

The Nintendo Switch was great for its price and condition. There were a few scratches on the screen but it’s not too bad and works perfectly fine other than that.

The Switch came in excellent condition; I was super impressed. Everything worked as good as new and for WAY less. I have been using it for about 2 weeks now with no issues. Nice job, Back Market!