Softnetworks LLC

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 5 years

Based in United States

Overall rating

286 verified reviews

Rating details

  • Battery

    3/5

  • Lens & Camera

    3.6/5

  • Shipping

    4.6/5

  • Accessories

    4.3/5

  • Packaging

    4.5/5

  • Overall performance

    4.1/5

  • Appearance

    4.2/5

Reviews

  • Khadija J.

    Verified purchase

    Reviewed 2/4/26, United States.

    I absolutely love my dell! It runs very smoothly and it was in excellent condition! For those who are interested in getting this computer and feel like there’s not enough storage, fear or not! I separately purchased an additional 8 GB of RAM and installed it myself. Very easy and customizable. Lastly, if you like to play games like the Sims, this laptop runs it very well. I bought it specifically for this purpose and I’m very happy with my results.

    Dell Latitude 5400 14-inch (2019) - Core i5 - Gen 8 (U) - 8 GB - SSD 256 GB

    Condition

    Good

    Purchased

    1/21/26

  • Jasmine G.

    Verified purchase

    Reviewed 6/19/26, United States.

    Very pleased with my purchase! I bought in fair condition, so some scratches on the exterior. It works perfectly though! I was hesitant to buy a refurbished laptop, but it has exceeded my expectations. Highly recommend this company.

    Hp ProBook 445 G9 14-inch (2021) - Ryzen 5 - 5000 Series (U) - 16 GB - SSD 256 GB

    Condition

    Fair

    Purchased

    6/15/26

  • Rachel Z.

    Verified purchase

    Reviewed 5/3/26, United States.

    The condition was much better than expected for "fair"! Battery cycle count was at 93% and there are no obvious cosmetic damages that I can see.

    Lenovo ThinkPad T14 G2 14-inch (2021) - Core i5 - Gen 11 (G) - 16 GB - SSD 256 GB

    Condition

    Fair

    Purchased

    4/22/26

  • Ron D.

    Verified purchase

    Reviewed 3/14/26, United States.

    Arrived in perfect condition and very fast! It was packaged very well for shipping! I am very happy with the product and the delivery service!

    MacBook Pro (2022) 13-inch - Apple M2 8-core and 10-core GPU - 24GB RAM - SSD 1000GB - Standard display

    Condition

    Excellent

    Purchased

    3/11/26

  • Pam R.

    Verified purchase

    Reviewed 5/28/26, United States.

    It worked great and it looked great. I'm still learning how to use windows and some of it is syncing well with my phone. Glad I bought it. The condition was supposed to be Fair but it looked like new. Well worth the price.

    Hp EliteBook 840 G5 14-inch (2017) - Core i5 - Gen 8 (U) - 8 GB - SSD 256 GB

    Condition

    Fair

    Purchased

    5/8/26

  • Judy P.

    Verified purchase

    Reviewed 4/8/26, United States.

    I had a little trouble getting started (never used Apple products before). Took it to my local computer shop and they got me started, said they were familiar with Black Market and give it a thumbs up in all regards, from the touchpad, to the screen to the keyboard and battery. I'm very happy with my purchase.

    MacBook Air (2020) 13-inch - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 128GB - Standard display

    Condition

    Excellent

    Purchased

    3/12/26

  • Andrew L.

    Verified purchase

    Reviewed 4/23/26, United States.

    This laptop kicks butt. Absolute ripper. Screen isnt great for graphics but its built like a tank and moves like a cheetah. Won't bog at all no matter the amount of adobe content i am working on plus youtube, runescape and office running in the background. Buy it, don't hesitate. Huge value 12th gen i7 all the way.

    Dell Latitude 7430 14-inch (2022) - Core i7-1265U - 32 GB - SSD 512 GB

    Condition

    Fair

    Purchased

    4/15/26

  • Xenavia T.

    Verified purchase

    Reviewed 3/9/26, United States.

    I ordered my MacBook a few days ago and it arrived fast. I’m starting nursing school and needed a computer but didn’t want to pay Apples prices. So far everything is working well and the computer looks BRAND NEW! I’m excited.

    MacBook Air (2020) 13-inch - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 128GB - Standard display

    Condition

    Excellent

    Purchased

    3/6/26

  • Zahra K.

    Verified purchase

    Reviewed 6/3/26, United States.

    I’m very happy with the ProBook overall. Performance is excellent, the display looks great, the speakers are much better than I expected, and everything feels quick and responsive. The keyboard is comfortable, though a couple of keys are slightly more sensitive than the others. My only real issue was that the laptop arrived without the necessary drivers installed, which meant Wi-Fi and some hardware features didn’t work until I manually downloaded and installed them. I don’t mind troubleshooting, but it would have been helpful to have a note included letting customers know they may need to connect and update drivers during the initial setup. Other than that, the laptop has been excellent!

    Hp ProBook 445 G8 14-inch (2021) - Ryzen 5 - 5000 Series (U) - 16 GB - SSD 512 GB

    Condition

    Fair

    Purchased

    5/22/26

  • Jesus N.

    Verified purchase

    Reviewed 4/13/26, United States.

    Laptop works great, as noted it did have some cosmetic issues (they are the least of my worries) but overall I am pleased with this laptop. The screen and the keyboard are excellent and the specs on the computer are great for the price point, you wont find these specs on a new computers for anything less than $500.00 and I paid slightly above $200.00, I did notice the battery is 79% of capacity as when it was new but I assume it's the original battery and I can easily buy a brand new one and swap it out for 30 bucks with this model. I still get a solid 2.5-4 hours of solid use time out of it so I don't think I'll be worrying about that soon. Overall I am very pleased with this purchase from this seller, it arrived well packaged, clean and on time. I think I may be buying used from here on out, you cant beat the value of these used, cheaper electronics.

    Dell Latitude 5410 14-inch (2020) - Core i5 - Gen 10 (U) - 16 GB - SSD 512 GB

    Condition

    Fair

    Purchased

    4/8/26

122 products