Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for

Overall rating

1,857 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.3/5

  • Packaging

    4.6/5

  • Shipping

    4.5/5

Reviews

  • Debra B.

    Verified purchase

    Reviewed 11/18/21, United States.

    I had to replace a phone but all models with lots of storage are pretty pricey. I decided to go with a refurbished model that had lots of memory and expandable storage as well as a good camera. I am exceedingly pleased with the phone so far. It looks good and works like a charm! I am extremely happy with this phone and grateful for the constant contact from Backmarket.

    Galaxy Note20 Ultra 5G 512GB - Black - Unlocked

    Condition

    Good

    Purchased

    11/5/21

  • Selena H.

    Verified purchase

    Reviewed 11/12/21, United States.

    I keep getting compliments on it! It's a fantastic phone with a stunning processor and camera. Bought in fair condition, but honestly looked good as new. I bought my last phone refurbished as well and never had a problem with it and this one is just as good.

    Galaxy S21 Ultra 5G 128GB - Black - Unlocked

    Condition

    Fair

    Purchased

    10/26/21

  • Elisabeth C.

    Verified purchase

    Reviewed 7/25/21, United States.

    This is the 3rd iPhone I’ve bought from BackMarket. All 3 have been exactly what I needed. Excellently refurbished and long lasting. I still have my fist one bought from here from 2 years ago. I’ll only be buying from BackMarket in the future.

    iPhone 8 256GB - Space Gray - Unlocked

    Condition

    Fair

    Purchased

    7/15/21

  • Albert J.

    Verified purchase

    Reviewed 6/18/21, United States.

    These folks did an amazing job! Excellent product looks brand new. Everything works perfectly. Delivery was even early even though I ordered it late Saturday night. Then I go and blow the whole thing by dropping it yesterday. Hard case and screen protector didn't work this time😫 didn't get accidental breakage insurance, so I'll have to buy a new one. Sucks for me but not their fault. At least I know where to find a quality refurbished phone!

    Galaxy S9+ 64GB - Black - Locked Verizon

    Condition

    Excellent

    Purchased

    6/6/21

  • Ziggie P.

    Verified purchase

    Reviewed 6/15/21, United States.

    Literally the best website to get a refurbished phone or any other device from n I’m not jus saying that to be nice. It’s a whole lot cheaper for a perfect quality phone, plus the website looks rly nice so it’s 100% trustworthy :)

    iPhone XS 64GB - Space Gray - Unlocked

    Condition

    Fair

    Purchased

    5/30/21

  • Melany G.

    Verified purchase

    Reviewed 5/7/21, United States.

    Hey! Just wanted to share I had a great experience with this vendor. The iPhone was in ideal condition, including battery life, shipping was fast, and the price was the best I’ve seen on all sorts of sites! Really appreciate actually getting what I thought I was ordering. So much better than dropping another $100 to get a refurbished iPhone from my carrier.

    iPhone 8 64GB - Space Gray - Locked Verizon

    Condition

    Excellent

    Purchased

    4/23/21

  • Barbara K.

    Verified purchase

    Reviewed 2/10/23, United States.

    EXCELLENT PRODUCT!!! GREAT PRICES!!FRIENDLY, HELPFUL CUSTOMER SERVICE!! WHAT MORE CAN U ASK 4?! IVE BOUGHT ALL MY ELECTRONICS HERE! DOWN TO GARAGE DOORS AND INSTALLS!! WONDERFUL, WONDERFUL EXPERIENCE!! OF COURSE ILL BE BACK!!

    Galaxy S9+ 64GB - Purple - Unlocked

    Condition

    Excellent

    Purchased

    4/29/21

  • Robert S.

    Verified purchase

    Reviewed 9/22/22, United States.

    Quality of physical phone is great, but transition from Note 9 not so easy. Changes to basic functions are confusing. Contacts software is confusing and has eliminates easy, tab select search. Closing apps process is all or none. Not good.

    Galaxy Note 20 128GB - Mystic Gray - Unlocked

    Condition

    Fair

    Purchased

    9/9/22

  • Simona C.

    Verified purchase

    Reviewed 5/4/22, United States.

    Phone is in really good condition. I was a little hesitant to buy anything refurbished but I'm glad I did. Shipping was quick.I will definitely use Back Market and this seller again.

    Galaxy Note20 5G 128GB - Bronze - Unlocked

    Condition

    Fair

    Purchased

    4/16/22

  • Sydney C.

    Verified purchase

    Reviewed 2/28/22, United States.

    Love the nostalgia of this phone. The battery life isn't that great BUT that is to be expected with a refurbished iPhone 8, I always missed the home button and got this as a phone for my hobbies so I don't regret it!

    iPhone 8 Plus 64GB - Space Gray - Unlocked

    Condition

    Fair

    Purchased

    1/7/22

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