I was surprised, to be honest I was worried about the battery life with a refurbished phone. It's actually like buying a phone for the store except the price is much more affordable. This phone works like brand new. I'm very happy with the product and when I'm ready to upgrade I'll be back. Thank you.

This is my fourth Samsung Note phone. I'm glad to do business with Back Market. I like having the filters to choose the condition of refurbished phones. I especially like that you ship by Fed EX and don't reroute through USPS. Third, the personal service is good. All in all a good business model!

This is my 2nd purchase from Backmarket and I tell everyone about it bc I adore your service and products. I can trust that if anything isn't up to my liking that Backmarket stands behind everything they do. I received my new phone so fast and that is important when u have no communication until it arrives. The phone is amazing, everything works great and I am using the visible plan they offer with a discount when you purchase a phone! I'm a fan of Backmarket all the way!

The case itself had some scratches, the screen was fine. The phone works great, I am very happy with it. I had bought one off of Amazon for just a little more, it was in awesome shape but it kept shutting down - the same phone, the same color it just had internal problems. For me a couple of scratches and it works great is a much better deal.

The phone is great, been using it since I got it. No issues, it did have a small scratch at the bottom of the screen. But for fair condition, it's perfectly fine. No complaints. Completely satisfied with purchase and would totally recommend.

The phone was delivered slightly later than initially told, BUT the phone arrived and currently operating without any defects and doesn't seem to have any physical disfiguration. Thus far this phone had met my expectations and I intend to continue to use back market and stay a loyal customer for all my te h needs. Thanks BackMarket!