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Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 7 years

Based in United States

Overall rating

7,328 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.2/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Jessica W.

    Verified purchase

    Reviewed 8/20/25, United States.

    I love everything. It’s been running perfectly fine, a bit of scratches at the bottom, but overall I’m grateful. It’s so beautiful. Thankyou back market!

    Condition

    Excellent

    Purchased

    7/30/25

  • Babatunde W.

    Verified purchase

    Reviewed 8/19/25, United States.

    I bought this as my first MacBook item. Whilst the quality of the laptop did seem great, the battery arrived at 30% and died relatively fast. Not only that, but I was unable to charge the thing straight out of the box! MagSafe charger never worked. I’m getting a full refund. Buyer beware: there seems to be a lack of quality control with seller. I also noticed someone else said the charger they were given was too big and they had to go on Amazon and buy the correct one. Why should we as the consumer have to suffer for the seller’s error?

    Condition

    Excellent

    Purchased

    8/18/25

  • Paulette P.

    Verified purchase

    Reviewed 8/7/25, United States.

    I love it! It’s practically brand new and works great. I’ve had it for about two months and have no complaints.

    Condition

    Excellent

    Purchased

    7/7/25

  • Gabrielle M.

    Verified purchase

    Reviewed 7/21/25, United States.

    I love everything about this service and product. I use my ipad every day now & it was so easy to set up. Refurbished WHEREE?!?? It still looks brand new<3 I lovee

    Condition

    Good

    Purchased

    7/3/25

  • Juan B.

    Verified purchase

    Reviewed 7/9/25, United States.

    Stay away from this site! I am from El Paso Texas and I had purchased an iPhone XS for $120 in fair condition. Not to mention the phone didn't even charge correctly!! Two days later I had dropped it and the screen is all messed up now. I reached out to them and basically told me they couldn't do anything about it because I was out of warranty and not even replace the phone for a fee. You guys are better off saving your money for a new phone and not spend your money on this money scam.

    Condition

    Fair

    Purchased

    6/28/25

  • Peter B.

    Verified purchase

    Reviewed 6/30/25, United States.

    The watch arrived with only 71% battery capacity. I returned it and was credited my money back quickly. I was happy with the return and refund process. I wish the watch had been in better condition, but Backmarket handled it well.

    Condition

    Excellent

    Purchased

    6/13/25

  • Melanie U.

    Verified purchase

    Reviewed 5/12/25, United States.

    Pretty good lost my first one so didn't want full price battery is about 10 hours which is fine for my purposes!!!!

    Condition

    Fair

    Purchased

    4/22/25

  • Shaquilla F.

    Verified purchase

    Reviewed 4/23/25, United States.

    First the phone arrived faster then it said it was. And it was easy to set up. The phone was also in great condition. I will be ordering again.

    Condition

    Fair

    Purchased

    3/28/25

  • Michael B.

    Verified purchase

    Reviewed 4/23/25, United States.

    Great price, great shape, and as always, a great product for BackMarket. I have purchased 4 items from here, and all are great, no issues.

    Condition

    Fair

    Purchased

    4/5/25

  • Marni N.

    Verified purchase

    Reviewed 4/6/25, United States.

    So far so good. My phone came quickly. It was in better condition than expected and was easy to set up.

    Condition

    Excellent

    Purchased

    3/16/25

178 products