The Cellular Resource

Seller reviews, items and info

Approved seller with 4/5 Stars ratingTrusted on Back Market for 5 years

Based in United States

Overall rating

4,491 verified reviews

Rating details

  • Accessories

    4/5

  • Appearance

    4.1/5

  • Battery

    3.8/5

  • Lens & Camera

    4.2/5

  • Overall performance

    3.8/5

  • Packaging

    4.2/5

  • Shipping

    4.4/5

Reviews

  • Linda J.

    Verified purchase

    Reviewed 9/24/23, United States.

    A friend who has purchased mulitple phones from Back Market and has never had any issues. We took his recommendation and bought 2 phones. It's been less than a week, but so far we are very pleased with our purhcase. The messaging system is great; we feel like we're talking to friends. Questions we've had were anticipated and answers easily found on the website. Thanks, Back Market! We appreiate you.

    Condition

    Excellent

    Purchased

    9/12/23

  • Christine S.

    Verified purchase

    Reviewed 3/20/24, United States.

    I’ve had nothing but issues since I’ve gotten my iPhone 8 Plus. It took 7-8 days to get here when it was supposed to take 4-5, it dosent keep a charge like it should I’m just completely disappointed and won’t buy another refurbished phone. I’ve been using it for about 10 days so I think ive given it long enough I plan on going to Verizon in the morning and buying a new one.

    Condition

    Good

    Purchased

    3/1/24

  • Louis P.

    Verified purchase

    Reviewed 1/28/24, United States.

    Happy with the phone it was was delivered promptly and in excellent condition. The battery did run down quickly at first but i believe that is because i did close the APS down still getting used to the swipe up feature on the newer phones< i still miss the button though.

    Condition

    Excellent

    Purchased

    1/11/24

  • Jeffrey m. W.

    Verified purchase

    Reviewed 1/24/24, United States.

    I am pretty happy with this, the device is fully functional and the screen was great. The battery had about 90% of life left, which is fine for the age of the device. The case had a lot more damage on it than I had expected, but since I keep it covered in a plastic case, it doesn't really matter that much to me.

    Condition

    Good

    Purchased

    8/21/23

  • Bailey K.

    Verified purchase

    Reviewed 1/24/24, United States.

    It’ll do the job, this is the third device I’ve bought from back market and the other two were perfect! This phone came in fine condition, as expected, my only issue is the screen is very touchy and glitchy. Random spots will sense movements where I haven’t touched anything, or refuse to click certain spots altogether. Overall, better than paying 10000$ for a new phone, just kind of annoying. (: thanks back market!

    Condition

    Fair

    Purchased

    1/4/24

  • John S.

    Verified purchase

    Reviewed 1/17/24, United States.

    The iPad got here on time and as promised. Has been working great. We have had it for almost a month now.

    Condition

    Fair

    Purchased

    12/7/23

  • Doug O.

    Verified purchase

    Reviewed 12/14/23, United States.

    Like the phone! Two problems, however. The screen has 2 small bubbles that show up in certain light circumstances. Second, I have a notice in the settings that says the camera may not be an iPhone part.

    Condition

    Good

    Purchased

    11/10/23

  • Nino M.

    Verified purchase

    Reviewed 12/5/23, United States.

    I was regretting just ordering the just GOOD model of the iPhone 13...... LOOKS BRAND NEW ! ! ! MY DAUGHTER IS GONNA LOVE IT AS ONE OF HER STOCKINGS STUFFERS 👍👍👍👍

    Condition

    Good

    Purchased

    11/27/23

  • Lennys B.

    Verified purchase

    Reviewed 11/26/23, United States.

    We bought the phone in excellent condition so we paid extra what we got was a phone with the battery switched out and installed improperly where the phone was reading unknown battery found. Whoever replaced the battery did some Mickey Mouse job because they did not seal the iPhone 12 screen properly so now this phone isn’t waterproof. BEWARE. The seller is mentioned below. The phone came really dirty we returned it after we cleaned the iPhone 12. Refund was processed and we got it of this junk they tried to sell us. Refurbished and sold by We Buy Mobile Live on Back Market since 2019

    Condition

    Excellent

    Purchased

    11/6/23

  • Lacey K.

    Verified purchase

    Reviewed 11/15/23, United States.

    First the phone arrived without a sim card slot. Then I found out this locked Verizon phone has no record on Verizons database. It won't accept any physical SIM. So I bought a useless phone I can't use as a phone. I have contacted the refurbisher but I still wouldn't recommend buying from them. This has never happened before and even the Verizon people each time I called couldn't believe this phone didn't exist.

    Condition

    Fair

    Purchased

    8/5/23

5 products