The Mac Merchant

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

959 verified reviews

Rating details

  • Accessories

    4.8/5

  • Appearance

    4.5/5

  • Battery

    4.8/5

  • Lens & Camera

    4.9/5

  • Overall performance

    4.4/5

  • Packaging

    4.6/5

  • Shipping

    4.6/5

Reviews

  • Khadija P.

    Verified purchase

    Reviewed 5/10/26, United States.

    I waited patiently. So many scammers are out and about. I remain unfearful! I always get my phones from Back Market. I don’t go any other place. My new phone works and looks great. I only get iPhones. I have heard of all the problems androids are having. I had one. That doesn’t mean that they are all bad. The service that I get here is the best that I have had in years. They want satisfied customers. I simply love my new phone! Thanks guys!

    Back Market Case iPhone 16 Pro Max and protective screen - 100% Biodegradable - Black Wave

    Condition

    Excellent

    Purchased

    4/30/26

  • Roger V.

    Verified purchase

    Reviewed 7/25/26, United States.

    Very good. Phone arrived 3 days after ordering Had to take it to phone carrier and have the ISim downloaded to the phone And it has worked perfect ever since I will use Back Market when I need another phone

    Back Market Case iPhone 14 and protective screen - GRS 4.0 Recycled plastic - Blue - Kintsugi

    Condition

    Excellent

    Purchased

    7/16/26

  • Christopher H.

    Verified purchase

    Reviewed 8/20/26, United States.

    all was well. had to return the first one we bought (from a different seller) because the c ports were bad, but that process was fairly painless and this one seems to be good to go - seller was great.

    Back Market Sleeve Macbook / Macbook Pro / Macbook Air (15/16-inch) - Soft Polyester Fleece / 100% Recycled Nylon - Black

    Condition

    Excellent

    Purchased

    8/9/26

  • Kathryn paige B.

    Verified purchase

    Reviewed 1/8/26, United States.

    Has gone very well. I have ordered from you in the past and have always gotten excellent phones and the process is simple - thanks again!

    Back Market Case iPhone 13 and protective screen - 100% Biodegradable - Black Wave

    Condition

    Excellent

    Purchased

    12/31/25

  • Lauren G.

    Verified purchase

    Reviewed 12/2/25, United States.

    A loose fit for the 12 inch, but leaves room for some other small things like a pad of paper or my small adapter.

    Back Market Sleeve 12/13/14-inch - Soft Polyester Fleece / 100% Recycled Nylon - Black

    Condition

    Excellent

    Purchased

    11/17/25

  • Jon robert H.

    Verified purchase

    Reviewed 4/1/26, United States.

    Big savings over getting from the phone place new. I was able to get a really nice phone with lots of memory for a great price. I tend to keep my phones a long time and am happy to have found Back Market for tech needs

    Back Market Case iPhone 14 and protective screen - 100% Biodegradable - Black Wave

    Condition

    Excellent

    Purchased

    3/19/26

  • Joan W.

    Verified purchase

    Reviewed 6/21/26, United States.

    The case arrived in good shape and fits perfectly, including the screen protector. The price was great. I love that it’s recycled plastic. It arrived the day after the new phone arrived. Highly recommend.

    Back Market Case iPhone 15 and protective screen - GRS 4.0 Recycled plastic - Transparent

    Condition

    Excellent

    Purchased

    6/9/26

  • Chyim V.

    Verified purchase

    Reviewed 5/6/26, United States.

    The case fits great, looks good, and works well. It delivered in perfect condition. It guards the camera well. The screen protector came clean and was easy to apply with no imperfections. Good quality case for cheap with the phone.

    Back Market Case iPhone 15 and protective screen - 100% Biodegradable - Black Wave

    Condition

    Excellent

    Purchased

    4/22/26

  • Jane B.

    Verified purchase

    Reviewed 3/15/26, United States.

    This is the fourth time, I think, that I have purchased a device from Back Market. This phone came in perfect condition, promptly, as I expected. Obviously, I am very satisfied with the service I get from this company.

    Back Market Case iPhone 16 and protective screen - 100% Biodegradable - Black Wave

    Condition

    Excellent

    Purchased

    3/3/26

  • Sonia J.

    Verified purchase

    Reviewed 8/11/25, United States.

    Device is as advertised and have not had any issues. I was apprehensive about ordering a refurbished phone but so far I'm glad I did. Will definitely consider ordering refurbished phone from this website before purchasing a new one.

    Back Market Case SE 2020/2022 and protective screen - GRS 4.0 Recycled plastic - Transparent

    Condition

    Excellent

    Purchased

    7/24/25

45 products