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Go back to shoppingBased in United States
Accessories
4.1/5
Appearance
4.4/5
Battery
4.3/5
Lens & Camera
4.5/5
Overall performance
4.2/5
Packaging
4.4/5
Shipping
4.5/5
Reviewed 11/19/24, United States.
I was leary of purchasing a used / refurbished phone. I needed an unlocked phone to try out a few different carriers coverage in areas that I visit regularly. I was pleasantly surprised to receive what I believe is a brand new phone. Not a scratch or blemish to be found. Holds a charge for days. Looks, feels and functions like brand new.
Condition
Good
Purchased
10/31/24
Reviewed 5/31/24, United States.
It took a little longer than usual for it to deliver due to the holidays and the bad weather conditions but that was out of their control! Other than that the phone is in amazing shape, almost looks perfect with no scratches of dents. I also loved that the battery was still at 99% health! Definitely will buy from them again.
Condition
Excellent
Purchased
5/25/24
Reviewed 2/12/24, United States.
I am really happy with my phone (OnePlus 10 Pro) and my experience using Back Market. My phone was shipped quickly and arrived within a week of ordering it. I can't tell it is even refurbished or that it is not new. It looks new and operates lightning fast. It was packaged professionally and has had not a single issue so far (it's been a few weeks). Thanks for everything!
Condition
Excellent
Purchased
1/24/24
Reviewed 8/31/25, United States.
The set up instructions provided by Back Market were not useful. Advise phone recipients to download and use any one of the numerous free data transfer and set-up apps instead of trying to follow the instructions provided by Back Market. Otherwise, phone seems to be in excellent working order, battery is holding a charge as it should, USB-C port feels secure and unworn, and the phone looks flawless. It was also helpful (perhaps this is normal in 2025) to receive a charge cord with two male USB-C fittings to allow data transfer by wire between old and new phones in lieu of using WIFI (much faster and much more secure). Time will tell if buying refurbished was a good choice or not, but initially everything seems excellent.
Condition
Excellent
Purchased
8/18/25
Reviewed 6/8/25, United States.
The Google Pixel 9 Pro Fold 256GB - Beige - Unlocked I bought here is as described and in great condition upon arrival. I activated this phone the same day of receiving it; and I used my own Apple Lightening (connecting to iPhone 14 Pro Max) to USB-C (connecting to this Google Pixel 9 Pro Fold 256GB - Beige - Unlocked phone) cable to transfer (Pixel's built-in migration option) about 90% of iPhone's data/settings (per transferring screen's status) to this Pixel phone. The phone's battery can be charged to 100% capacity. I use, without any issues, this Google Pixel 9 Pro Fold 256GB - Beige - Unlocked phone's physical Nano SIM card slot for my existing GSM Mobile service, and the eSIM option for my existing LTE data service. I was able to to use this new phone for my daily phone uses within 3 days.
Condition
Fair
Purchased
5/23/25
Reviewed 4/20/25, United States.
My first time buying a pre-owned phone, and I'm glad I went with backmarket! Flawless screen, great price, body was barely blemished. Phone was as described, no bs. I take very good care of my electronics. My Nord N10 5G last me 4yrs, this OnePlus 12 will do the same!
Condition
Good
Purchased
4/3/25
Reviewed 9/26/23, United States.
TLDR - This iPhone 14 pro came in PERFECT condition, as If it was brand new. And shipping was so fast it arrived the next day. I was in the market to upgrade from my 13 mini, and I was deciding between a new 15 pro and a 14 pro. Given I felt the differences between the two were not compelling, I decided to look in the open market for a refurbished 14 pro that was well priced. Once I did my research, I was convinced to take this deal on Backmarket, but I needed to see it in person to be fully convinced. Once I received it, I fully tested out the phone, including a diagnostic test that proved the phone was 100% original parts and at 100% battery health. Excellent means Excellent! In addition, Backmarket offered a fantastic trade in deal for my iPhone 13 mini, beating Apple's trade in offer by a healthy margin. I'd be happy to do business again with Backmarket!
Condition
Excellent
Purchased
9/18/23
Reviewed 2/16/26, United States.
First order with Back Market. Was pretty nervous about it honestly, but after receiving the phone, I'm really impressed. For a Fair-rating, the phone looks almost new. I've had it for a little over a week now and everything works great. Would definitely recommend if your on a budget.
Condition
Fair
Purchased
1/27/26
Reviewed 2/3/26, United States.
It went great the delivery was fast but when it arrived I tested the phone and to my surprise there where two very small but noticable and on my mind scratches maybe lever 6 or 5 from Jerry rig everything same phone. Otherwise the phone is great instead of buying a new one.
Condition
Excellent
Purchased
1/21/26
Reviewed 8/17/25, United States.
As described the phone was without any type of blemishes. It is excellent. No issues of any type. Highly recommend both the phone (my fourth OnePlus) and Back Market. Will utilize Back Market in the future for both phones and accessories.
Condition
Excellent
Purchased
8/6/25