ThePhoneStoreCo

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

1,785 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.3/5

  • Packaging

    4.6/5

  • Shipping

    4.5/5

Reviews

  • Zaiden W.

    Verified purchase

    Reviewed 12/23/24, United States.

    i like it i love it so much .

    Condition

    Fair

    Purchased

    12/9/24

  • Rae S.

    Verified purchase

    Reviewed 10/3/24, United States.

    Good

    Condition

    Excellent

    Purchased

    9/20/24

  • Dre C.

    Verified purchase

    Reviewed 6/28/24, United States.

    the system was alright for the condition I bought it for, the remote didn't work, outside of that morning wrong, my favorite hobby

    Condition

    Good

    Purchased

    6/15/24

  • Monique W.

    Verified purchase

    Reviewed 1/11/24, United States.

    It’s not completely unlocked won’t let me enter my Apple ID for set up so I’m struggling to even able to do anything on the phone . Need a replacement phone unlocked and ready to be activated.

    Condition

    Fair

    Purchased

    1/5/24

  • Mohamed T.

    Verified purchase

    Reviewed 11/18/23, United States.

    The fingerprint sensor doesn't work. It's really unfortunate. No way of returning the item because I received it the very same day I was travelling oversees.

    Condition

    Good

    Purchased

    9/22/23

  • Timothy L.

    Verified purchase

    Reviewed 9/6/23, United States.

    The phone was clearly described as UNLOCKED with no mention of Verizon. The phone arrived locked to Verizon with a packing list tat says "Unlocked Verizon." The procedure for return is overly complicated, and BackMarket seems to take no responsibility for false advertising like this.

    Condition

    Excellent

    Purchased

    9/3/23

  • Cathy G.

    Verified purchase

    Reviewed 4/13/26, United States.

    Don’t buy from this seller I ordered a iPhone 12 Pro Max I was sent an iPhone 13 mini

    Condition

    Fair

    Purchased

    4/9/26

  • Jamarcus M.

    Verified purchase

    Reviewed 2/25/26, United States.

    Phone came and it won’t connect to wifi and I can’t put service on it

    Condition

    Fair

    Purchased

    2/21/26

  • Melissa P.

    Verified purchase

    Reviewed 12/29/25, United States.

    The volume is very low on my phone could of went to Walmart and get something better for 180$ I’m unsatisfactory with this phone

    Condition

    Fair

    Purchased

    12/13/25

  • Salathiel B.

    Verified purchase

    Reviewed 4/28/25, United States.

    Recieved as expected

    Condition

    Good

    Purchased

    4/9/25

49 products