ThePhoneStoreCo

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

1,785 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.3/5

  • Packaging

    4.6/5

  • Shipping

    4.5/5

Reviews

  • Hattie B.

    Verified purchase

    Reviewed 1/12/25, United States.

    Love it !!!!!

    Condition

    Fair

    Purchased

    12/28/24

  • Alnora W.

    Verified purchase

    Reviewed 12/30/24, United States.

    The ps5 plates and controller was broken and dirty and very dusty. It was supposed to be a Christmas gift and by the time I would’ve sent it back for repair it would’ve been too late. So I spent the extra money buying new plates and a controller and got it cleaned but this wasn’t worth the money it should’ve have been lower for how the PlayStation came. Now I do not blame back market, I blame the crummy seller because they never put any of these details about the ps5 they made it seem it was good and did not inform it was broken!

    Condition

    Good

    Purchased

    12/12/24

  • Tiera W.

    Verified purchase

    Reviewed 11/8/24, United States.

    it’s AMAZINGGG

    Condition

    Excellent

    Purchased

    11/4/24

  • Smith B.

    Verified purchase

    Reviewed 6/11/24, United States.

    i really like the phone S21 but the charger wasn't good at all ,he keep saying on the screen 6h20 mins to charge my phone and he had 60% of charge ,you guys can do better or don't send any charger with it

    Condition

    Good

    Purchased

    6/6/24

  • Saharat K.

    Verified purchase

    Reviewed 5/16/23, United States.

    Received the phone(Pixel 7 Pro) in a refurbished packaging. Not a single scratch. The phone is literally like new condition. Come with Samsung wall charger and cable.

    Condition

    Excellent

    Purchased

    5/11/23

  • Gary C.

    Verified purchase

    Reviewed 4/27/26, United States.

    Device was sent via Fedex and lost in transit. Back Market said they could not help me, had to deal with Fedex directly, which was a joke. Waited 11 days and then Back Market contacted me saying they were refunding most of my money, but no offer to send a new phone. Today is the 6th business day and still no refund. Really bad service and seem to not really care.

    Condition

    Fair

    Purchased

    4/9/26

  • Kathy B.

    Verified purchase

    Reviewed 3/31/26, United States.

    Condition

    Fair

    Purchased

    3/14/26

  • Shana J.

    Verified purchase

    Reviewed 3/13/26, United States.

    It was pretty good

    Condition

    Fair

    Purchased

    2/24/26

  • Ethan B.

    Verified purchase

    Reviewed 7/17/25, United States.

    It works perfectly

    Condition

    Excellent

    Purchased

    6/26/25

  • Lashaunda J.

    Verified purchase

    Reviewed 7/15/25, United States.

    I love it! Better condition than expected

    Condition

    Fair

    Purchased

    6/27/25

55 products