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Go back to shoppingBased in United States
Battery
4.1/5
Shipping
4.4/5
Lens & Camera
4.3/5
Accessories
4.3/5
Packaging
4.4/5
Overall performance
4.1/5
Appearance
4.2/5
Reviewed 10/20/23, United States.
Has a big thing under the screen. Looks like the screen was changed unprofessionally.
Condition
Good
Purchased
10/6/23
Reviewed 5/15/23, United States.
****SCAM!!!!**** I'll start from the beginning. Last year I purchased a phone through back market. I received amazing service and a great product. My daughter needed a new phone this year so this was the first place I thought of! I ordered an unlocked Samsung and received a Verizon phone. I asked for an exchange and they said they were happy to exchange for an unlocked phone (this wasn't my problem). I sent my phone along with photos for proof of how I returned the phone. Keep in mind, once I found out the phone I received was not the one I ordered, I put it in its original packaging and left it in my closet on the floor so it won't get damaged. I did take a while to return it because I had just started working after being in a car accident that left me injured. Once I had the opportunity to return the phone, I did. I then received an email stating they received a "damaged" phone. So I will not be getting a phone or a refund. This seller is a scam. I HIGHLY urge you to spend your hard earned money elsewhere!
Condition
Good
Purchased
3/18/23
Reviewed 4/22/23, United States.
Ordered the iPhone 11 Pro in good condition and it came like new. Couldn't be happier.
Condition
Good
Purchased
3/22/23
Reviewed 1/20/23, United States.
First off, customer service is amazing, the rest not so much. The phone arrived quickly but the camera was distored, the flash & flashlight didn't work, and callers could not be heard. That's a lot to go wrong. Also I was unable to login many, many times to BackMarket to get help. Customer service was very attentive and that alone will probably earn another chance at my business, though the tech end needs some work apparently.
Condition
Excellent
Purchased
1/7/23
Reviewed 5/9/24, United States.
battery isn't working
Condition
Good
Purchased
5/2/24
Reviewed 12/8/22, United States.
Nice website and easy transaction. I'm returning the product however, because I feel it is more "fair" quality than the "good" I paid for. I was honestly surprised and disappointed by how many scratches were all over the screen. I would be too embarrassed to gift it in this condition.
Condition
Good
Purchased
12/2/22
Reviewed 10/5/22, United States.
Perfect quality,everything is just as if new,this is my 4th time buying from here and it never seemed to dis
Condition
Fair
Purchased
9/23/22
Reviewed 2/8/22, United States.
Product arrived very quickly which I was happy about and everything was functional, the reason I'm not leaving a very good review is due to the fact I had to take the phone to replace the screen right out the box due to some odd black waves in the screen, so on top of buying the phone I had to spend and additional $180 to replace the screen right away I don't think I'll be a returning customer. very fast shipping but qaulity of the refurbished product was dissapointing even though I opted for the excellent condition, just my honest opinion.
Condition
Excellent
Purchased
1/24/22
Reviewed 10/2/21, United States.
Ordered the black 64gb iPhone SE locked to AT&T and the one they sent was actually 128gb. The battery in the phone is at 100% capacity and I’m thrilled. Works flawlessly like brand new. I essentially got a brand new phone for half the cost.
Condition
Excellent
Purchased
9/20/21
Reviewed 11/26/23, United States.
when i checked the settings i found the camera was unknown device
Condition
Excellent
Purchased
11/14/23