UPGRADE SOLUTION

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 7 years

Based in United States

Overall rating

3,128 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.5/5

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.3/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Greg B.

    Verified purchase

    Reviewed 10/29/25, United States.

    Received 2 phones in 2 or 3 days from ordering. Both in good condition. Had some trouble with one of them activating it as the SIM drawer was temperamental and the card had to be seated just right. No problem getting the other one up and running.

    Galaxy S20 FE 5G 128GB - Dark Blue - Unlocked

    Condition

    Good

    Purchased

    10/15/25

  • Sanduni R.

    Verified purchase

    Reviewed 10/13/25, United States.

    Very impressed about the quality of the device for the price tag. The battery life is a little bit less than expected and very minor scratches on side, other than that the device works great. Will purchase again.

    Galaxy S20 FE 5G 128GB - Dark Blue - Unlocked

    Condition

    Excellent

    Purchased

    10/2/25

  • Ashley P.

    Verified purchase

    Reviewed 9/15/25, United States.

    I ordered this device for my son as his first phone and I personally think the device itself is a 10/10 it running smoothly. I had no problem with the setup. I’m happy with my purchase

    iPhone 6s 32GB - Space Gray - Unlocked

    Condition

    Fair

    Purchased

    9/10/25

  • Raphael R.

    Verified purchase

    Reviewed 8/13/23, United States.

    Very satisfied with the refurbished iPhone 6s. Performs as needed. Only thing I miss (from my old 6s) is the calculator! Is there an app for that?

    iPhone 6s 32GB - Gold - Unlocked

    Condition

    Good

    Purchased

    7/28/23

  • Heather C.

    Verified purchase

    Reviewed 12/25/25, United States.

    Opened the box and at first glance the phone looked great. After looking at it I notice there was a scratch at the bottom of the screen which is to be expected with fair condition. The big reason for the 1 star is upon setting the phone up for my daughter (birthday present) I was told by my phone carrier that the phone could not be activated bc it was reported as stolen. So no birthday present for my kid and now I have to return to phone, wait for an inspection before they process my return and my daughter is left with no present on her birthday for who knows how long. I have been buying phone for years and this is the first time I’ve ever run into this problem but you would think that something like this would have been checked before shipping out to a customer.

    iPhone 13 128GB - Starlight - Locked AT&T

    Condition

    Fair

    Purchased

    12/10/25

  • Mark V.

    Verified purchase

    Reviewed 11/11/25, United States.

    I got the Verizon version lmao but over all excellent condition 💯 I was expecting a none bloatware Verizon or any carrier apps but.. you did well back market ❤️👍 I'm glad it's unlocked as well

    Galaxy S21 FE 5G 128GB - Gray - Unlocked

    Condition

    Excellent

    Purchased

    11/10/25

  • Anna G.

    Verified purchase

    Reviewed 10/27/25, United States.

    Wish you would have done transfer from 1 SIM card to new phone AT&T messed up the TRANSFER PROCESS LOL LOL

    iPhone SE (2020) 64GB - Black - Unlocked

    Condition

    Fair

    Purchased

    10/4/25

  • Anthony H.

    Verified purchase

    Reviewed 9/28/25, United States.

    Bought specifically to run some older IOS apps, but it's in good shape and seems to hold a decent charge.

    iPhone 6s 32GB - Space Gray - Unlocked

    Condition

    Good

    Purchased

    9/12/25

  • Katie M.

    Verified purchase

    Reviewed 8/17/25, United States.

    I love Back Market. I will be using them for all of my new phone needs. People who pay full price for new phones are missing out in a big way.

    Galaxy S20 FE 5G 128GB - Dark Blue - Unlocked

    Condition

    Excellent

    Purchased

    8/3/25

  • Relanna C.

    Verified purchase

    Reviewed 8/14/25, United States.

    It came early and in wonderful condition! I luv it so much! I will be ordering from them any time I need a device!

    iPhone 7 32GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    8/11/25

44 products