Customer reviews for iPhone 11 Pro Max

4.3/5

Average of 539 reviews from the past 6 months.

4-5 stars
77%
3-4 stars
12%
2-3 stars
6%
1-2 stars
5%
Ellen K. Bought: iPhone 11 Pro Max 4 months ago
5/5
I love my new (refurbished) iPhone 11 Pro Max and am writing this after using the device for over two weeks. After local tech professionals suggested Back Market for refurbished iPhones, I navigated the website with ease and found Back Market to offer all of the options that I was interested in pl...

Value for money

Overall performance

Appearance

Accessories

Battery

Lens & Camera

Packaging and cleanliness

Shipping

 

Anh thu N. Bought: iPhone 11 Pro Max 2 months ago
5/5
Back market is the best place to get a refurbished phone! I bought iphone 11 pro max 256gb last time, but it was not as expected. So I retry and this time it is flawless!!!! No scratch on the side, only a small scratch on the rear of the camera (the lens are not affected), battery health is 97% whic...

Value for money

Overall performance

Appearance

Accessories

Battery

Lens & Camera

Packaging and cleanliness

Shipping

 

Breaiyyna B. Bought: iPhone 11 Pro Max 2 months ago
5/5
The quality of my phone was Perfect!! I ordered the condition (excellent) and it’s literally a brand new iPhone 11 Pro Max at half the cost!!! I definitely was skeptical because this is my first time buying a refurbished phone, then I’m buying it off of a app I came across on instagram lol but it EX...

Value for money

Overall performance

Appearance

Accessories

Battery

Lens & Camera

Packaging and cleanliness

Shipping

 

Mary S. Bought: iPhone 11 Pro Max 3 months ago
4.3/5
The phone was beautifu.had 💯 percent battery health. But it was not unlocked like it said. I had to return it. I'm so disappointed because I was so excited for the phone. This was the first time I bought refurbished and now I'm scared to try again.

Value for money

Overall performance

Appearance

Accessories

Battery

Lens & Camera

Packaging and cleanliness

Shipping

 

Lisa D. Bought: iPhone 11 Pro Max 3 months ago
5/5
I was leary buying refurbished for the first time, but this has been a primo experience start to finish, and every time I hold my ol' new phone, I smile. It's more than I expected and everything I hoped for. No complaints at all. Plus, the site copy is great; the buying process is straightforward; c...

Value for money

Overall performance

Appearance

Accessories

Battery

Lens & Camera

Packaging and cleanliness

Shipping

 

Bradley K. Bought: iPhone 11 Pro Max 3 weeks ago
4.4/5
Customer service and delivery was excellent. I would definitely recommend backmarket to family and friends. My only minor gripe would be the refurbished quality of the phone. I know refurbished does not mean new but my screen had a few noticeable deep scratches on the surface. I can live with that f...

Value for money

Overall performance

Appearance

Accessories

Battery

Lens & Camera

Packaging and cleanliness

Shipping

 

Hal O. Bought: iPhone 11 Pro Max 5 months ago
4.6/5
Phone arrived 1 day earlier than predicted. Package and phone were in great shape. Phone looked brand new and came with charger and cable. Everything about phone is great but this "fully unlocked" phone could only be activated on Tracfone using a T-Mobile sim. Old iphone was using a Verizon sim a...

Value for money

Overall performance

Appearance

Accessories

Battery

Lens & Camera

Packaging and cleanliness

Shipping

 

Rebecca C. Bought: iPhone 11 Pro Max 1 month ago
4.9/5
I’ve been so happy with my phone I couldn’t wait to leave a review. I can promise this is all on my own volition, and not a paid review. I was super anxious about ordering a refurbished phone online without any pictures, especially considering it was ‘Fair’ condition but this phone is immaculate! No...

Value for money

Overall performance

Appearance

Accessories

Battery

Lens & Camera

Packaging and cleanliness

Shipping

 

Ariel S. Bought: iPhone 11 Pro Max 2 months ago
4.8/5
this is amazing product no it isn’t a scam i am typing on the phone right now back market is legit . i got fair condition and there was only 1-2 scratches no cracks the phone was in GREAT condition literally everything about the phone was great i have no problems you wouldn’t believe i got my phone ...

Value for money

Overall performance

Appearance

Accessories

Battery

Lens & Camera

Packaging and cleanliness

Shipping

 

Kaylee U. Bought: iPhone 11 Pro Max 1 week ago
5/5
I ordered my iPhone 11 Pro Max in excellent condition and my expectations were exceeded. There wasn’t a single scratch or scuff on the whole phone. It was practically brand new, I even still had the option to add apple care on it for 30 more days (meaning it was only 30 days old).

Value for money

Overall performance

Appearance

Accessories

Battery

Lens & Camera

Packaging and cleanliness

Shipping