Customer reviews for Refurbished Unlocked iPhone 11 Series

4,537 verified reviews in the last 24 months.

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  • A

    Annette G.

    Purchased on April 15, 2025

    Verified purchase

    this isn't my first purchase from backmarket. that is why i brought my business back to them. I am very happy with my first purchase, even more happier with my latest purchase of a iphone 11. It looks great and works well. I highly recommend buying the refurbished products from them. They stand by there products. great doing business with you backmarket. looking forward to doing future purchases with you. until then thank you very much!

    Item

    iPhone 11 128GB - Red - Unlocked

    Condition

    Good

    Reviewed in the United States on April 29, 2025

  • M

    Midori D.

    Purchased on January 9, 2025

    Verified purchase

    Ok so I’m just gonna get this part out of the way, I was really nervous to order off of here because I’m really paranoid about websites that sell refurbished stuff cause you never know of it could come in broken. But oh my gosh I couldn’t recommend this website enough! I ordered a 64g unlocked iPhone 11 in excellent, and it’s practically new, there was only a little scratch on the bottom of the back but I really don’t care. The battery health is at 91% and can last me through school, watching movies, playing games, etc. which is a big upgrade from my last phone! 5 ⭐️!!

    Item

    iPhone 11 64GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in the United States on January 27, 2025

  • D

    Daniel D.

    Purchased on March 26, 2025

    Verified purchase

    My verified reconditioned iPhone11 arrived promptly and is in excellent condition. Looks like a new phone. I've had it for a full week now and it has worked perfectly. It came with 97% battery health and holds a charge easily for more than a day despite heavy use by me. I have had other Back Market phones before and highly recommend them. Setup was easy as I paired it with my old iPhone.

    Item

    iPhone 11 64GB - Black - Unlocked

    Condition

    Premium

    Reviewed in the United States on April 7, 2025

  • T

    Tiffany D.

    Purchased on March 14, 2025

    Verified purchase

    Was looking for a refurbished phone for my 11 year old. Was told by a friend to check out backmarket and I am so glad I did. Delivery was amazing and phone was in amazing condition. Better than I expected. Overall very happy with my decision!

    Item

    iPhone 11 64GB - White - Unlocked

    Condition

    Excellent

    Reviewed in the United States on March 31, 2025

  • B

    Betsy A.

    Purchased on January 18, 2025

    Verified purchase

    This was my first experience with Back Market and it did not go off without a long hitch. The phone is fine now, but I was unable to transfer info into it. A call to Back Market's customer service only led to being given a phone number to Apple Support. That rep was wonderful, but we had to spend a lot of unnecessary time to walk through getting past the voiceover feature that the refurbisher left on. What should have taken a few minutes to set up this phone ended up taking almost 3 hours to do so.

    Item

    iPhone 11 64GB - Black - Unlocked

    Condition

    Good

    Reviewed in the United States on February 11, 2025

  • J

    Jamie P.

    Purchased on January 15, 2024

    Verified purchase

    The microphone cuts out a lot while another person Is talking on speakerphone, or if they are streaming on discord etc, everything else with the phone seems great, the screen looks more colorful less orange like my iPhone XS I got a good condition, with a new battery so the battery is new. Both cameras look good, there is a small scratch on the back of the phone but that was listed for good condition so I don’t care much it’s on the back, the front of the phone is good no scratches the sides had no scratches the cameras no scratches, I do have a screen error but that’s bc it was replace most likely, when I do press on the screen you can tell it’s not genuine apple which is whatever (looks better anyways) I’m not tryna be picky but realistic for you guys who will read my review and you decide you want to buy this, it does seem like the iPhone 11 has microphone issues in general so it’s probably just apple in that case not the refurbisher fault, volume is loud and good sounds great, the down volume button is super sensitive though like it does at click like the up button does

    Item

    iPhone 11 64GB - Black - Unlocked

    Condition

    Good

    Reviewed in the United States on January 18, 2024

  • W

    Wendy G.

    Purchased on February 25, 2025

    Verified purchase

    Very happy with my experience purchasing a refurbished phone for my 83 yr old father. He’s always had a trac phone and paid for minutes. This phone was affordable and easy to use. Plus I traded in a phone and got money back to help with the cost.

    Item

    iPhone 11 64GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in the United States on March 12, 2025

  • E

    Erin H.

    Purchased on February 28, 2025

    Verified purchase

    I love my phone. Only thing is that it came with 80% battery life which I’m not sure how good that is. But hey, it’s a refurbished phone!! What do you expect?? It’s nice tho and is working beautifully. Thank you back market I will be back to purchase more.

    Item

    iPhone 11 64GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in the United States on March 8, 2025

  • D

    David S.

    Purchased on December 19, 2024

    Verified purchase

    The purchase was super easy, shipping was fast and arrived before Christmas. Phone wasn’t pristine by any means, but being a used refurbished phone, it was in great shape. The only reason I am giving 4 stars, is when I started to set up the phone (copied from my daughters phone since it was a gift for her) there was a message that popped up that said something like “Display can’t be verified by Apple” (maybe different verbiage). It still works fine but it was repaired with non Apple parts and I really don’t care about that.my problem was that I had to read the FAQ’s to find out what it meant. If it’s in the fine print somewhere the. I must have missed it. Overall, great purchase and will most likely purchase from BackMarket in the future.

    Item

    iPhone 11 64GB - Purple - Unlocked

    Condition

    Excellent

    Reviewed in the United States on December 29, 2024

  • E

    Elias C.

    Purchased on March 7, 2024

    Verified purchase

    I chose to buy the iPhone 11 pro max in fair condition and with the new battery. To my surprise, the iPhone arrived brand new, I had no reaction because I didn't expect to receive the smartphone in this condition, I expected to receive a refurbished iPhone, but to my surprise I received a brand new one, or else this seller's work on refurbishing is so perfect that the equipment arrived new with 100% incredible battery life, simply incredible, so far I'm amazed at the quality of this iPhone. Thank you very much, I will always be buying here at backmarket, you left me amazed and delighted with the quality of the services and products, this seller has 1000 million stars and left me very amazed. thanks

    Item

    iPhone 11 Pro Max 64GB - Space Gray - Unlocked

    Condition

    Good

    Reviewed in the United States on March 29, 2024