Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for

Overall rating

455 verified reviews

Rating details

  • Battery

    4.3/5

  • Shipping

    4.4/5

  • Lens & Camera

    4.5/5

  • Accessories

    4.3/5

  • Packaging

    4.6/5

  • Overall performance

    4.2/5

  • Appearance

    4.5/5

Reviews

  • Adán P.

    Verified purchase

    Reviewed 2/13/26, United States.

    okay so the Galaxy A54 came in a very good condition almost new. I'm very satisfied with the purchase.

    Galaxy A54 128GB  - Gray - Unlocked

    Condition

    Excellent

    Purchased

    2/6/26

  • Jeremiah M.

    Verified purchase

    Reviewed 11/30/25, United States.

    Phone condition was as advertised, basically brand new. Turns out the one I got is a refurbished tracfone, so it won't let me delete their software. Annoying but fine, you get what you pay for. I have some gripes with the phone itself having weird UI and not working with my old keyboard app, so I'm stuck with the terrible Samsung keyboard. And it likes to install apps while I'm not looking, I've had it install about 15 now that I've had to go through and delete. Gonna take me a while to figure that one out...

    Galaxy A54 128GB  - Gray - Unlocked

    Condition

    Excellent

    Purchased

    11/15/25

  • Jamelia S.

    Verified purchase

    Reviewed 3/8/26, United States.

    the sale was easily process and my order took three days to arrive, no delays. the phone is in excellent condition. just a minor scratch on the back but besides that it is great. looks very new and is working perfectly. i have made a tiktok video with a review @jamelia745.

    Galaxy A15 5G 128GB  - Black - Unlocked

    Condition

    Excellent

    Purchased

    2/27/26

  • Tony S.

    Verified purchase

    Reviewed 2/23/26, United States.

    I had to order it TWICE. The first unit arrive, excellent condition. Advertised as UNLOCKED, it was in fact Carrier locked, which took three days and a trip to my carrier to figure out. Yes, they took it back, but this is the same issue I have had with backmarket TWO other orders, and I eventually had to go to Amazon to get what I needed. The failure rate of getting what I actually ordered is around 50%. I love the idea and mission of backmarket, but the results (50% successful) are just not good. SUMMARY: Eventually got what I wanted in the condition promised. But it took two orders and a refund to make that happen. You need to do better! I support your goals, but your execution has been pretty bad overall. Sorry, I don't like to say negative things, but seriously....

    Galaxy S24+ 256GB  - Black - Unlocked

    Condition

    Excellent

    Purchased

    2/10/26

  • Ginger N.

    Verified purchase

    Reviewed 11/2/24, United States.

    Phone was in fair condition with 98% battery health and only a few minor scratches on the screen. Very good condition for fair. Although I was unable to transfer my data from my iphone 12 for over a day because this phone wouldn’t load. I spent HOURS trying to fix it and it would just sit there loading on the software update screen. But I tried a different method of transferring used an icloud backup instead of transferring it directly. This worked but it was very annoying setting up this phone but other than that it was perfect.

    iPhone 13 128GB  - Midnight - Locked T-Mobile

    Condition

    Fair

    Purchased

    10/27/24

  • Paul P.

    Verified purchase

    Reviewed 3/4/26, United States.

    Took a bit of time to transfer all my data, but phone is great and clear screens. Much faster too. But I will miss my S-pen.

    Galaxy S24 128GB  - Black - Unlocked

    Condition

    Excellent

    Purchased

    2/20/26

  • Peter F.

    Verified purchase

    Reviewed 3/1/26, United States.

    everything went better than expected, condition was better, battery was better... and everything fired up and worked exactly as it should

    Galaxy A35 128GB - Dark Blue - Unlocked

    Condition

    Excellent

    Purchased

    2/16/26

  • Eddie R.

    Verified purchase

    Reviewed 7/28/25, United States.

    The S22+ 5G is since I've received it the Best Smartphone I've ever had! it's condition is of a Brand New Fone!

    Galaxy S22+ 5G 128GB  - Black - Unlocked

    Condition

    Excellent

    Purchased

    7/9/25

  • Natalia S.

    Verified purchase

    Reviewed 1/29/25, United States.

    Came in pristine condition. And was easy to set up with my network. Thank you very much, I highly recommend this seller. The phone looked brand new and even had a screen protector on it. :D

    iPhone 15 Plus 128GB  - Pink - Locked T-Mobile

    Condition

    Excellent

    Purchased

    1/12/25

  • Daniel C.

    Verified purchase

    Reviewed 11/17/24, United States.

    This iPhone is in excellent condition, as advertised. Very high battery capacity. The order & shipping was very smooth. Another positive Back Market experience!

    iPhone 13 128GB  - Midnight - Locked T-Mobile

    Condition

    Excellent

    Purchased

    11/4/24

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