Certified Pros's customer reviews

1,491 verified reviews in the last 10 years.

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  • T

    Theo B.

    Purchased on September 13, 2025

    Verified purchase

    The device was as excellent as advertised. I've been using it everyday and it live up to its' refurbished "like new" quality and condition. No complaints! Will be ordering my future devices from BackMarket- and turning in devices as well!

    Item

    Microsoft Surface Laptop 5 13-inch (2022) - Core i7-1255U - 16 GB - SSD 256 GB

    Condition

    Excellent

    Reviewed in the United States on October 5, 2025

  • J

    John P.

    Purchased on September 2, 2025

    Verified purchase

    device shipped really fast. I was gonna get premium option but opted in for excellent. also was very skeptical of this site before. Got the package and device was properly hard reset. that's important. refurbisher deleted the hard drive data and entire Mac OS data rather than just a simple wipe of the ssd. very good and rare when ordering these Macs. what's more rare is the battery health for excellent option is supposed to be at 85% max capacity. mine is at a full 100% capacity, so essentially a brand spanking new Mac for 682. its fully functional. only cosmetic scratches are microscopic (doesn't get past my ocd though) and that was most likely due to traveling.

    Item

    MacBook Pro (2020) 13-inch - Apple M1 8-core and 8-core GPU - 16GB RAM - SSD 512GB

    Condition

    Excellent

    Reviewed in the United States on September 15, 2025

  • T

    Tiffany M.

    Purchased on August 14, 2025

    Verified purchase

    I honestly couldn’t love this computer anymore than I do. It’s perfect. Everything I needed in excellent condition just as stated.

    Item

    MacBook Pro Retina 13-inch (2019) - Core i7 - 16GB - SSD 512GB

    Condition

    Excellent

    Reviewed in the United States on August 31, 2025

  • P

    Patrick S.

    Purchased on August 23, 2025

    Verified purchase

    The computer arrived on time and in great condition. It has functioned as it should, started right up with no issues. The battery health was above 80%. My only complaint is that the charger arrived with damage to the cord; hopefully, it doesn't affect how it works. Overall I would recommend this product and use of Back Market as this is my second order, have an ipad for over 2 years.

    Item

    MacBook Air 13-inch (2017) - Core i5 - 8GB - SSD 256GB

    Condition

    Excellent

    Reviewed in the United States on September 7, 2025

  • D

    Dale G.

    Purchased on March 31, 2025

    Verified purchase

    Superior quality with nary a scratch! Added an iPad to 2 previous purchases- will be back given the delivery speed and quality of the refurbished items.

    Item

    iPad 10.2-inches (2021) 9th gen 64 GB - Wi-Fi - Space Gray

    Condition

    Good

    Reviewed in the United States on April 20, 2025

  • S

    Sara M.

    Purchased on December 12, 2024

    Verified purchase

    So I ordered an iPad Air 3 in fair condition and I am absolutely blown away. Honestly, I was expecting it to look pretty rough with scratches, dents, etc., but there was 2 tiny scuffs that I didn’t even notice for the first couple days so that should tell you how noticeable they were. Aside from those, it’s absolutely flawless. It looks brand new! It came with a screen protector already on it, and the battery life has also impressed me. I expected it would die fairly quickly or at least quicker than a brand new one would but I’ve been using it for 3 days now off and on to watch videos, browse the internet, mess around on apps, changing the settings to how I want them, and all that fun stuff and I am just now charging it for the first time. When I got it out of the box, it was charged to 83%. So to say that I am happy with my purchase is a total understatement. The fact that I bought the iPad for a small fraction of the price if I would’ve purchased straight from Apple makes it that much better! This is the second time I’ve bought from Back Market and it definitely won’t be the last!! Thank you for all that you do!

    Item

    iPad Air 10.5-inches (2019) 3rd gen 64 GB - Wi-Fi - Silver

    Condition

    Fair

    Reviewed in the United States on December 30, 2024

  • J

    Jacob K.

    Purchased on November 4, 2024

    Verified purchase

    Me newly used dell laptop/tablet is fantastic. It arrived on time, holds a significant charge, and is much more than I expected.

    Item

    Dell Chromebook 3100 2-in-1 11" Celeron 1.1 GHz - SSD 32 GB - 4 GB QWERTY - English

    Condition

    Good

    Reviewed in the United States on November 17, 2024

  • B

    Brian g E.

    Purchased on September 30, 2024

    Verified purchase

    First time ordering a refurbished product in good instead of excellent condition, and once again very pleased with the condition, shipping and price. A couple months in and the computer has been flawless.

    Item

    MacBook Air (2020) 13-inch - Apple M1 8-core and 8-core GPU - 16GB RAM - SSD 1000GB

    Condition

    Good

    Reviewed in the United States on October 17, 2024

  • J

    Jessica P.

    Purchased on March 24, 2025

    Verified purchase

    My college uses google programs for assignment submissions. When my outdated MacBook began to die quickly off charger and overheat, I knew I needed something to get me through the last semester of school that didn’t break the bank. I was pleasantly surprised at how much I loved this Acer chrome book. Had I known how nice it would be, I would have switched much sooner. Nothing but good things to say about this device. It has been perfect for what I need. Fast, reliable, and convenient.

    Item

    Acer ChromeBook Spin 511 Celeron N4000 1.1 GHz 32 GB eMMC - 4 GB

    Condition

    Good

    Reviewed in the United States on April 7, 2025

  • A

    Angel G.

    Purchased on June 25, 2024

    Verified purchase

    This laptop SURPASSED every expectation!! It’s as if I purchased it brand new in 2017! Barely any sign of use, a great battery, and arrived with factory settings. This is the best *inexpensive* birthday present to myself ever!!! 100/10!!!

    Item

    MacBook Air 13-inch (2017) - Core i7 - 8GB - SSD 256GB

    Condition

    Excellent

    Reviewed in the United States on June 28, 2024