Certified Pros's customer reviews

device shipped really fast. I was gonna get premium option but opted in for excellent. also was very skeptical of this site before. Got the package and device was properly hard reset. that's important. refurbisher deleted the hard drive data and entire Mac OS data rather than just a simple wipe of the ssd. very good and rare when ordering these Macs. what's more rare is the battery health for excellent option is supposed to be at 85% max capacity. mine is at a full 100% capacity, so essentially a brand spanking new Mac for 682. its fully functional. only cosmetic scratches are microscopic (doesn't get past my ocd though) and that was most likely due to traveling.

Me newly used dell laptop/tablet is fantastic. It arrived on time, holds a significant charge, and is much more than I expected.

The computer arrived on time and in great condition. It has functioned as it should, started right up with no issues. The battery health was above 80%. My only complaint is that the charger arrived with damage to the cord; hopefully, it doesn't affect how it works. Overall I would recommend this product and use of Back Market as this is my second order, have an ipad for over 2 years.

First time ordering a refurbished product in good instead of excellent condition, and once again very pleased with the condition, shipping and price. A couple months in and the computer has been flawless.

Superior quality with nary a scratch! Added an iPad to 2 previous purchases- will be back given the delivery speed and quality of the refurbished items.

So I ordered an iPad Air 3 in fair condition and I am absolutely blown away. Honestly, I was expecting it to look pretty rough with scratches, dents, etc., but there was 2 tiny scuffs that I didn’t even notice for the first couple days so that should tell you how noticeable they were. Aside from those, it’s absolutely flawless. It looks brand new! It came with a screen protector already on it, and the battery life has also impressed me. I expected it would die fairly quickly or at least quicker than a brand new one would but I’ve been using it for 3 days now off and on to watch videos, browse the internet, mess around on apps, changing the settings to how I want them, and all that fun stuff and I am just now charging it for the first time. When I got it out of the box, it was charged to 83%. So to say that I am happy with my purchase is a total understatement. The fact that I bought the iPad for a small fraction of the price if I would’ve purchased straight from Apple makes it that much better! This is the second time I’ve bought from Back Market and it definitely won’t be the last!! Thank you for all that you do!

My first attempt at buying this laptop was actually through Amazon renewed (3rd party seller). Their "excellent" condition laptop had scratches on the screen and wear marks on the keyboard. Needles to say, it was returned. I figured I'd then give BackMarket a try, hoping for a better more truthful outcome. The BackMarket "excellent" condition laptop I received pretty much looks brand new. Perfect screen, body, keyboard, etc. Definite difference. Thank you BackMarket for maintaining truth in your condition ratings. You're my new go-to for refurb tech.

I was so skeptical ordering from this site, but after consulting a friend who also has ordered from back market, I must say I am so happy I went through with this purchase! It arrived in five days right on time per the email. The condition of this computer was in excellent shape just as they said, and the price was just what I was looking for. I am so happy I ordered from back market and definitely look forward to ordering again!

My college uses google programs for assignment submissions. When my outdated MacBook began to die quickly off charger and overheat, I knew I needed something to get me through the last semester of school that didn’t break the bank. I was pleasantly surprised at how much I loved this Acer chrome book. Had I known how nice it would be, I would have switched much sooner. Nothing but good things to say about this device. It has been perfect for what I need. Fast, reliable, and convenient.

i love buying from back market, and this laptop was one of the best choices i made. works perfectly and looks brand new!