Certified Pros

Seller reviews, items and info

Approved seller with 4.1/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

1,508 verified reviews

Rating details

  • Accessories

    4.2/5

  • Overall performance

    3.9/5

  • Battery

    4.1/5

  • Lens & Camera

    4.3/5

  • Appearance

    4.1/5

  • Packaging

    4.3/5

  • Shipping

    4.4/5

Reviews

  • Lamia K.

    Verified

    Reviewed 1/21/26, United States.

    I ordered it on monday and it came in two days 😭 Packaging was great no complaints and when they mean excellent it really is in excellent condition

    Condition

    Excellent

    Purchased

    1/19/26

  • Clara G.

    Verified

    Reviewed 12/28/25, United States.

    Received so quickly and in perfect condition ! Not a scratch in sight, works well, exactly what I was expecting. I don't even know why people bother buying elsewhere than on backmarket.

    Condition

    Excellent

    Purchased

    12/14/25

  • Theo B.

    Verified

    Reviewed 10/5/25, United States.

    The device was as excellent as advertised. I've been using it everyday and it live up to its' refurbished "like new" quality and condition. No complaints! Will be ordering my future devices from BackMarket- and turning in devices as well!

    Condition

    Excellent

    Purchased

    9/13/25

  • John P.

    Verified

    Reviewed 9/15/25, United States.

    device shipped really fast. I was gonna get premium option but opted in for excellent. also was very skeptical of this site before. Got the package and device was properly hard reset. that's important. refurbisher deleted the hard drive data and entire Mac OS data rather than just a simple wipe of the ssd. very good and rare when ordering these Macs. what's more rare is the battery health for excellent option is supposed to be at 85% max capacity. mine is at a full 100% capacity, so essentially a brand spanking new Mac for 682. its fully functional. only cosmetic scratches are microscopic (doesn't get past my ocd though) and that was most likely due to traveling.

    Condition

    Excellent

    Purchased

    9/2/25

  • Tiffany M.

    Verified

    Reviewed 8/31/25, United States.

    I honestly couldn’t love this computer anymore than I do. It’s perfect. Everything I needed in excellent condition just as stated.

    Condition

    Excellent

    Purchased

    8/14/25

  • Jacob K.

    Verified

    Reviewed 11/17/24, United States.

    Me newly used dell laptop/tablet is fantastic. It arrived on time, holds a significant charge, and is much more than I expected.

    Condition

    Good

    Purchased

    11/4/24

  • Brian g E.

    Verified

    Reviewed 10/17/24, United States.

    First time ordering a refurbished product in good instead of excellent condition, and once again very pleased with the condition, shipping and price. A couple months in and the computer has been flawless.

    Condition

    Good

    Purchased

    9/30/24

  • Angel G.

    Verified

    Reviewed 6/28/24, United States.

    This laptop SURPASSED every expectation!! It’s as if I purchased it brand new in 2017! Barely any sign of use, a great battery, and arrived with factory settings. This is the best *inexpensive* birthday present to myself ever!!! 100/10!!!

    Condition

    Excellent

    Purchased

    6/25/24

  • Sara M.

    Verified

    Reviewed 12/30/24, United States.

    So I ordered an iPad Air 3 in fair condition and I am absolutely blown away. Honestly, I was expecting it to look pretty rough with scratches, dents, etc., but there was 2 tiny scuffs that I didn’t even notice for the first couple days so that should tell you how noticeable they were. Aside from those, it’s absolutely flawless. It looks brand new! It came with a screen protector already on it, and the battery life has also impressed me. I expected it would die fairly quickly or at least quicker than a brand new one would but I’ve been using it for 3 days now off and on to watch videos, browse the internet, mess around on apps, changing the settings to how I want them, and all that fun stuff and I am just now charging it for the first time. When I got it out of the box, it was charged to 83%. So to say that I am happy with my purchase is a total understatement. The fact that I bought the iPad for a small fraction of the price if I would’ve purchased straight from Apple makes it that much better! This is the second time I’ve bought from Back Market and it definitely won’t be the last!! Thank you for all that you do!

    Condition

    Fair

    Purchased

    12/12/24

  • Simone H.

    Verified

    Reviewed 10/6/24, United States.

    i love buying from back market, and this laptop was one of the best choices i made. works perfectly and looks brand new!

    Condition

    Good

    Purchased

    9/27/24

5 products