Certified Pros's customer reviews

239 verified reviews in the last 24 months.

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  • B

    Brian g E.

    Purchased on September 30, 2024

    Verified purchase

    First time ordering a refurbished product in good instead of excellent condition, and once again very pleased with the condition, shipping and price. A couple months in and the computer has been flawless.

    Reviewed in the United States on October 17, 2024

    MacBook Air (2020) 13-inch - Apple M1 8-core and 8-core GPU - 16GB RAM - SSD 1000GB
  • J

    Jacob K.

    Purchased on November 4, 2024

    Verified purchase

    Me newly used dell laptop/tablet is fantastic. It arrived on time, holds a significant charge, and is much more than I expected.

    Reviewed in the United States on November 17, 2024

    Dell Chromebook 3100 2-in-1 11" Celeron 1.1 GHz - SSD 32 GB - 4 GB QWERTY - English
  • D

    Dale G.

    Purchased on March 31, 2025

    Verified purchase

    Superior quality with nary a scratch! Added an iPad to 2 previous purchases- will be back given the delivery speed and quality of the refurbished items.

    Reviewed in the United States on April 20, 2025

    iPad 10.2-inches (2021) 9th gen 64 GB - Wi-Fi - Space Gray
  • J

    Jessica P.

    Purchased on March 24, 2025

    Verified purchase

    My college uses google programs for assignment submissions. When my outdated MacBook began to die quickly off charger and overheat, I knew I needed something to get me through the last semester of school that didn’t break the bank. I was pleasantly surprised at how much I loved this Acer chrome book. Had I known how nice it would be, I would have switched much sooner. Nothing but good things to say about this device. It has been perfect for what I need. Fast, reliable, and convenient.

    Reviewed in the United States on April 7, 2025

    Acer ChromeBook Spin 511 Celeron N4000 1.1 GHz 32 GB eMMC - 4 GB
  • S

    Sara M.

    Purchased on December 12, 2024

    Verified purchase

    So I ordered an iPad Air 3 in fair condition and I am absolutely blown away. Honestly, I was expecting it to look pretty rough with scratches, dents, etc., but there was 2 tiny scuffs that I didn’t even notice for the first couple days so that should tell you how noticeable they were. Aside from those, it’s absolutely flawless. It looks brand new! It came with a screen protector already on it, and the battery life has also impressed me. I expected it would die fairly quickly or at least quicker than a brand new one would but I’ve been using it for 3 days now off and on to watch videos, browse the internet, mess around on apps, changing the settings to how I want them, and all that fun stuff and I am just now charging it for the first time. When I got it out of the box, it was charged to 83%. So to say that I am happy with my purchase is a total understatement. The fact that I bought the iPad for a small fraction of the price if I would’ve purchased straight from Apple makes it that much better! This is the second time I’ve bought from Back Market and it definitely won’t be the last!! Thank you for all that you do!

    Reviewed in the United States on December 30, 2024

    iPad Air 10.5-inches (2019) 3rd gen 64 GB - Wi-Fi - Silver
  • E

    Evan M.

    Purchased on May 14, 2025

    Verified purchase

    My first attempt at buying this laptop was actually through Amazon renewed (3rd party seller). Their "excellent" condition laptop had scratches on the screen and wear marks on the keyboard. Needles to say, it was returned. I figured I'd then give BackMarket a try, hoping for a better more truthful outcome. The BackMarket "excellent" condition laptop I received pretty much looks brand new. Perfect screen, body, keyboard, etc. Definite difference. Thank you BackMarket for maintaining truth in your condition ratings. You're my new go-to for refurb tech.

    Reviewed in the United States on May 17, 2025

    MacBook Pro (2021) 16-inch - Apple M1 Pro 10-core and 16-core GPU - 16GB RAM - SSD 512GB
  • D

    Dionna F.

    Purchased on April 24, 2025

    Verified purchase

    I was so skeptical ordering from this site, but after consulting a friend who also has ordered from back market, I must say I am so happy I went through with this purchase! It arrived in five days right on time per the email. The condition of this computer was in excellent shape just as they said, and the price was just what I was looking for. I am so happy I ordered from back market and definitely look forward to ordering again!

    Reviewed in the United States on May 16, 2025

    MacBook Air Retina 13-inch (2020) - Core i3 - 8GB - SSD 128GB
  • S

    Simone H.

    Purchased on September 27, 2024

    Verified purchase

    i love buying from back market, and this laptop was one of the best choices i made. works perfectly and looks brand new!

    Reviewed in the United States on October 6, 2024

    Lenovo Chromebook 500E Celeron 1.1 ghz 32gb eMMC - 4gb QWERTY - English
  • S

    Spencer E.

    Purchased on May 15, 2025

    Verified purchase

    Order experience was great, The apps quality and feel is amazing, Shipping time was decent could be faster but hey it’s not bad, The laptop works as expected. Would definitely recommend this app to others. Thanks Back Market! (and yes i’m a real person 🗣️🔥‼️)

    Reviewed in the United States on June 4, 2025

    MacBook Air 13-inch (2017) - Core i5 - 8GB - SSD 256GB
  • A

    André luiz pellacani F.

    Purchased on February 24, 2025

    Verified purchase

    The laptop arrived in excellent condition, without any signs of use and working perfectly in all its functionalities. I have already reinstalled Windows 10 and am using it as a brand-new device. Excellent purchase!

    Reviewed in the United States on March 24, 2025

    Microsoft Surface Book 2 15" Core i7 1.9 GHz - SSD 512 GB - 16 GB QWERTY - English