4.3/5

Average of 563 reviews from the past 6 months.

4-5 stars
78%
3-4 stars
12%
2-3 stars
6%
1-2 stars
4%
Joseph L. Bought: Google Pixel 3 XL AT&T 1 month ago
5/5
The quality of the phone was above my standards, I have a very high standard. Back Market and the seller were so good at refurbishing that I bought a in fair condition phone and I swear it was damn near new looking. You guys are the best.

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Patrick C. Bought: Google Pixel 5 1 month ago
4.9/5
The quality of the delivered phone was excellent as promised. Very attentive customer service from order to shipping and receipt of the phone. After a few months of putting it to the test, I'm very pleased with its performance. Based on this experience, I will not hesitate to try BackMarket again fo...

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Stephen G. Bought: iPhone 12 1 month ago
4.8/5
the phone came in excellent condition with absolutely no scratches on the screen or even the back of the phone for that matter. the only thing that is different from having a brand new phone in my opinion is the amount of battery however the phones are used and refurbished so that should be expected...

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Fred C. Bought: Apple iPod Touch 7th Gen 256GB - Blue 2 months ago
4.8/5
The blue iPod Gen 7 has been great. Easy to setup, just like new. I have yet to fully fill the 256gbs with music so very happy and the sound quality of the iPod using headphone it amazing. All good as far as I can tell. The only snag was FexEx and the delivery which was not the fault of the compan...

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David N. Bought: Google Pixel 3 XL 2 months ago
5/5
Quality was like-new condition. My original 3XL went dead so I replaced it with the same phone. I inserted my original sim card into the refurbished phone and it carried everything over to my new phone. All I had to was enter the passwords and user names into my accounts.Very happy so far with this ...

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Urmil K. Bought: Galaxy S20 Plus 5G 5 months ago
4/5
This was my first time buying a refurbished phone and was very skeptical. I bought this as an upgrade for my teenage daughter and we were pleasantly surprised when it arrived. The delivery was very quick and the product is in min condition. Everything works as expected and will definitely be buying ...

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Robert T. Bought: Galaxy S20 Plus 5G 5 months ago
4.9/5
I was a bit skeptical as I've never sought out refurbished items to buy, but I decided the price was too good to pass up, especially with phones nowadays being so expensive, but I gave Back Market a chance and the S20+ 5G cane in surprisingly quick and phone was relatively protected in the box. The ...

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Lee S. Bought: iPad 9.7-inch 6th Gen (2018) - Wi-Fi 5 months ago
5/5
The ipad looks new! My foster daughter age 12 wanted this for Christmas. I was heartbroken that I could not afford to get her a new one. When I looked into refurbished, most of the reviews were negative. Until I found BackMarket. "Most of the reviews were positive" I have been delighted with the cus...

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Karie W. Bought: Google Pixel 3 5 months ago
4.6/5
PHEW I had been trying to find a refurbished phone that was unlocked but would work with Verizon towers specifically (not just weak the shared frequencies that technically work with all towers). Last time, I bought an unlocked phone that supposedly worked with all services. It turns out it was built...

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Aron T. Bought: Galaxy S10e 4 months ago
4.9/5
My Galaxy S10e looks brand new. I doubt anyone could tell it's not. So far the phone has been performing very well. I am very happy with my purchase. I will definitely do my phone shopping at Back Market from now on. I will also recommend Back Market to everyone I know.

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