We ordered an iPhone 15 in Excellent condition from Back Market after a disappointing experience with another refurbished phone seller. That experience almost completely turned us away from buying refurbished products, so we are very glad we decided to give it another chance with Back Market.
The first refurbished phone we ordered from another company was advertised as being in excellent condition, but it arrived with damage on all four corners, screen damage, and a battery that would not hold a charge. We had to return it, and since it was our first experience buying a refurbished product, we were very hesitant to try again.
After reading so many positive reviews about Back Market, we decided to take another chance, and we could not be happier.
The iPhone 15 we received was exactly as described. It was listed in Excellent condition, and that is exactly what it was. The phone had zero issues, the communication was excellent, the description was accurate, and the shipping was fast and seamless.
This experience completely restored our confidence in buying refurbished electronics. Thank you, Back Market, for delivering exactly what you promised. We will absolutely be buying from you again and would not hesitate to recommend Back Market to anyone considering refurbished tech.