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Seller reviews, items and info
Approved seller with 4.2/5 Stars ratingTrusted on Back Market for
Overall rating
344 verified reviewsRating details
Battery
4.1/5
Lens & Camera
4.3/5
Shipping
4.3/5
Accessories
4.1/5
Packaging
4.3/5
Overall performance
4.1/5
Appearance
4.3/5
Reviews
Ilyas U.
Verified purchaseReviewed 9/21/25, United States.
This was my second order from BackMarket, and with all honesty, it came in amazing, the quality was great, literally no flaws, no scratches, the inner display looked great, especially because its a plastic screen, there was still not a single scratch, the performance of he phone is also great, it came with the snapdragon which is what I was hoping for. All in all, I love it and might come back here after a year or two to pick up a Z Fold 7
Condition
Excellent
Purchased
9/6/25
Wesley H.
Verified purchaseReviewed 9/25/25, United States.
I got the "Fair" quality and it got here in "New" condition. I'm very happy with my purchase.
Condition
Fair
Purchased
9/5/25
Isaac M.
Verified purchaseReviewed 12/22/24, United States.
If there is damage, then I cannot see it. Wheel and pedals function perfectly, and were well packaged. Shipping was a day faster than the estimate.
Condition
Excellent
Purchased
12/7/24
Mayte P.
Verified purchaseReviewed 5/7/24, United States.
I wasn’t expecting a lot. It came as new even though I chose good quality. Not even a single scratch. Also, the phone works great! I love it! Thank you! ☺️
Condition
Good
Purchased
4/30/24
Yuri S.
Verified purchaseReviewed 10/21/24, United States.
I was skeptical about purchasing this phone but it arrived in pristine condition as advertised and works flawless. Shipping was fast. I love my Z fold and look forward to purchasing a laptop next time. Highly recommended Backmarket to all skeptics. Seriously !!!!
Condition
Excellent
Purchased
10/6/24
Prisca I.
Verified purchaseReviewed 6/18/25, United States.
I love this phone though the cover screen looks not to be in its best function
Condition
Excellent
Purchased
5/29/25
Ken C.
Verified purchaseReviewed 12/1/25, United States.
I've never trusted buying a used phone, but my circumstances nudged me in that direction. When I found Back Market, I was still nervous but went ahead with purchasing the phone I wanted. I'm pleased to say the phone and whole experience of getting it far exceeded my expectations! The phone looks to be in great condition--not a scratch or belmish and everything about it seems to be working fine. And the customer service is outstanding with quick and helpful responses. Very courteous!
Condition
Excellent
Purchased
11/20/25
Tomas ..
Verified purchaseReviewed 12/17/24, United States.
What I ordered waa a used, "excellent" Galaxy Note 20 locked to Verizon - What I got is a ( likely ) former store display with all original parts, almost ZERO imperfections, 98 percent battery health and only very minor, basically invisible screen burn; UNLOCKED. Considering I got the warranty for screen replacements in the future, I'd say that's a great compromise for the money. Great phone.
Condition
Excellent
Purchased
12/9/24
Christine A.
Verified purchaseReviewed 7/12/22, United States.
I purchased an iPhone 11 Pro in excellent condition not sure why it says “good” condition above. This was my first time purchasing an item on this platform so I didn’t know that I was purchasing from different sellers. I was worried after I looked at all the reviews. HOWEVER, mine was shipped within 24 hours of a business day and delivered within 3 days. It came with protective slips on it, inside a a plastic protective layer surrounded by bubble wrap and package in the perfect size box. The product was in flawless condition on the outside and works perfectly. I’m very happy with the product, the seller, the packaging, and shipping. It was a professional experience from start to finish. Thank you.
Condition
Excellent
Purchased
7/6/22
Navjot G.
Verified purchaseReviewed 5/24/23, United States.
This was my first time buying a used laptop and also my first time buying an apple laptop, so my review might be biased but here goes - Shopping experience - Excellent. The description had everything I needed to know, the filters work great. I did have some trouble finding the exact processor unit I was looking for, but was able to figure out fairly quickly. Delivery experience - Great. While it's not as fast as Amazon, the laptop got to my quick enough (a day earlier than it was supposed to). If you can wait for more than two days for something, then yeah! go for it. Laptop experience - Awesome. The laptop blows my dell out of the water (granted it is three years old). Something I've disliked about windows laptops is that they reach the end of their life in about three years. The performance degrades over time, there's usually too much bloatware and even the partitioning of SSD + Hard Drive into C/D drives is done prior to you getting the laptop. I could spend a weekend trying to fix it, resetting, re-partitioning and rebooting my old PC but that was 20s me. 30s me has learned a little bit of extra money is worth the reduction in stress and improved ease of use. To say the laptop is quick is an understatement, but also relative to which system you're used to; but it is quicker than most laptops out there in the same price range. The speakers on this laptop are one of the best ever. That's it. I've been playing spotify on my laptop and then on my nest speakers and the laptop is much better (at least to my ears). Laptop condition - Excellent. I can not find any signs of use on the laptop, but it would not have mattered anyways. In retrospect, I could've bought the 'fair' condition / saved some more money and would have been fine with it. I will be coming back in future, when I decide to upgrade my phone or other devices.
Condition
Excellent
Purchased
5/4/23