's customer reviews

Overall rating

334 verified reviews

Rating details

  • Overall performance

    4.1/5

  • Accessories

    4.1/5

  • Battery

    4.1/5

  • Lens & Camera

    4.4/5

  • Appearance

    4.3/5

  • Packaging

    4.3/5

  • Shipping

    4.3/5

Reviews

  • Yuri S.

    Verified

    Reviewed 10/21/24, United States.

    I was skeptical about purchasing this phone but it arrived in pristine condition as advertised and works flawless. Shipping was fast. I love my Z fold and look forward to purchasing a laptop next time. Highly recommended Backmarket to all skeptics. Seriously !!!!

    Condition

    Excellent

    Purchased

    10/6/24

  • Isaac M.

    Verified

    Reviewed 12/22/24, United States.

    If there is damage, then I cannot see it. Wheel and pedals function perfectly, and were well packaged. Shipping was a day faster than the estimate.

    Condition

    Excellent

    Purchased

    12/7/24

  • Chuck T.

    Verified

    Reviewed 12/2/24, United States.

    Best phone experience in a long time…. Practically a brand new phone I ordered excellent condition and they did just that … screen condition immaculate…. Battery condition 96% on an iPhone 12 mini in 2024 how ?

    Condition

    Excellent

    Purchased

    11/27/24

  • Ilyas U.

    Verified

    Reviewed 9/21/25, United States.

    This was my second order from BackMarket, and with all honesty, it came in amazing, the quality was great, literally no flaws, no scratches, the inner display looked great, especially because its a plastic screen, there was still not a single scratch, the performance of he phone is also great, it came with the snapdragon which is what I was hoping for. All in all, I love it and might come back here after a year or two to pick up a Z Fold 7

    Condition

    Excellent

    Purchased

    9/6/25

  • Odis M.

    Verified

    Reviewed 4/11/25, United States.

    The Phone Is Brand new Just Like I expected Nothing Wrong with it. I Just feel like the battery Doesn’t last as long as it should, But Overall Great Phone Definitely worth the Price I Paid !! Thank you

    Condition

    Good

    Purchased

    3/25/25

  • Jennifer L.

    Verified

    Reviewed 1/9/25, United States.

    Ordering through back market is a breeze. It’s the only place we order phones now. We have been ordering through back market probably for the last six years. We have always received exactly what we ordered and never had any trouble with the phones we have purchased.

    Condition

    Excellent

    Purchased

    12/19/24

  • Ashley M.

    Verified

    Reviewed 10/25/25, United States.

    There is only one issue but it’s a pretty big problem one that I felt should have been in n big bold warning letters. The newest update that you are required to do/have the most up to date update(not the newest phone but a phone that will allow u to update when needed)

    Condition

    Good

    Purchased

    10/11/25

  • Tomas ..

    Verified

    Reviewed 12/17/24, United States.

    What I ordered waa a used, "excellent" Galaxy Note 20 locked to Verizon - What I got is a ( likely ) former store display with all original parts, almost ZERO imperfections, 98 percent battery health and only very minor, basically invisible screen burn; UNLOCKED. Considering I got the warranty for screen replacements in the future, I'd say that's a great compromise for the money. Great phone.

    Condition

    Excellent

    Purchased

    12/9/24

  • Joseph C.

    Verified

    Reviewed 10/31/24, United States.

    processing was a few days long but when shipped it was fast shipping. I understand that processing takes time but my experience here was amazing. I will continue to use this app and maybe bubuy from the same seller. item is like brand new. I am very pleased with it.

    Condition

    Excellent

    Purchased

    10/10/24

  • Adam C.

    Verified

    Reviewed 10/3/24, United States.

    Phone works great! Body condition was fine, had a few small scratches and blemishes but I put a case on it anyways. Screen was flawless, no cracks no scratches no nothing! it came unlocked and seems to function perfectly. This is my second time purchasing from back market and I will always be a returning customer.

    Condition

    Good

    Purchased

    9/26/24