What I ordered waa a used, "excellent" Galaxy Note 20 locked to Verizon - What I got is a ( likely ) former store display with all original parts, almost ZERO imperfections, 98 percent battery health and only very minor, basically invisible screen burn; UNLOCKED. Considering I got the warranty for screen replacements in the future, I'd say that's a great compromise for the money. Great phone.

the phone doesn't work. oh it works wonderful on wifi, but it's a Tmoble manufactured, it's been reprogrammed for Verizon and it doesn't work for any cell company. I tried my contract Sim in it, wouldn't work. tried one of the prepaid plans also, no such luck. doesn't work on tmobile, att, I paid almost $300 for this dadblamed smartphone & I didn't get anything but junk.

Couldn't be happier with the quality of my refurbished phone! Paying less than new prices with a basically new product is unbeatable.

I have ordered other electronics from Backmarket, and I have always been pleased with my purchases. This time, like others, my order arrived a couple of days sooner. Unfortunately, the pen will not connect to the phone, but it does work. I would still recommend Backmarket.

Niceeeee

Excellent user interface on your app for purchase, customer service, faq and info that one might need. Well done. Product is excellent. Thx.