Synergy Smart Phones Corp's customer reviews

4.1/5

11 verified reviews in the last 6 months.

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  • 9%
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  • L

    Lindsey M.

    5/5

    Reviewed in the United States on November 1, 2023

    I was in the market for a new phone and was very seriously considering taking out one of those "loans" from Smart Pay so I could purchase a decent phone. That was until my coworker told me about Backmarket.com! I was very hesitant at first about ordering a refurbished phone but once I did some research, I decided to take a chance and I ordered the Samsung Galaxy S21 5G 128GB in Phantom Violet, "Good Condition". My new phone arrived this morning and OMG - I am absolutely BLOWN away!!! It looks fantastic! There are hardly ANY visible scratches except for one small one on the front (the back looks flawless), it was extremely easy to transfer over from my old phone, delivery was super quick, and I just simply cannot express how HAPPY I am with my purchase! I am beyond grateful to have found Backmarket.com! I will update/write another review in about 1-2 weeks once I have had a chance to REALLY see what this phone is all about. But like I said, at first glance, I AM ECSTATIC! Thank you, Backmarket!!!
    Galaxy S21 5G - Unlocked

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    Purchased on October 29, 2023

  • L

    Lily G.

    5/5

    Reviewed in the United States on December 4, 2023

    Awesome! This was my first backmarket purchase. I bought this in good condition and I'm super shocked in how great of condition it's in! Works great, only minor scratches that my phone case will cover up.
    Galaxy S21 5G - Locked T-Mobile

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    Purchased on November 16, 2023

  • L

    Lisa A.

    4.9/5

    Reviewed in the United States on February 2, 2024

    Everything was great, as usual. Almost decided to return item because I didn't expect it to be so small but...decided to keep it and give it a try. Thanks BackMarket for your great service, products and general awesomeness. L from H-town
    iPhone SE - Unlocked

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    Purchased on January 30, 2024

  • K

    Kenneth R.

    1.8/5

    Reviewed in the United States on December 3, 2023

    I bought the iPhone 12 in black locked to T-Mobile. Bought the good condition variant and it is far from good condition. I bought a OnePlus 6T off BackMarket before that was in fair condition and it was basically brand new. The iPhone however has extreme scratches on the front screen as well as all over the back of the phone. The battery heath was at 88 percent, pretty pathetic for a “Good” condition. I could’ve gotten a better condition iPhone 12 off Marketplace for about $100 less. The phone as well had a screen protector on it when I got it that was filthy. Which leads me to believe that these aren’t necessarily refurbished but just straight up “used” phones with no actual refurbished parts. Very disappointed and more than likely my last purchase from BackMarket.
    iPhone 12 - Locked T-Mobile

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    Purchased on November 20, 2023

  • S

    Shanna A.

    5/5

    Reviewed in the United States on December 10, 2023

    Loving my phone. Not one issue.
    iPhone 12 - Unlocked

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    Purchased on November 24, 2023

  • D

    Debra S.

    4.9/5

    Reviewed in the United States on November 19, 2023

    Great phone! I’m very happy with it.
    iPhone 13 - Unlocked

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    Purchased on November 4, 2023

  • S

    Stardasha T.

    5/5

    Reviewed in the United States on December 1, 2023

    I love back market it s good
    iPhone SE - Unlocked

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    Purchased on November 24, 2023

  • S

    Syeda W.

    5/5

    Reviewed in the United States on January 7, 2024

    It work excellence and the phone came on time. No complaints
    Galaxy S10e - Unlocked

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    Purchased on December 22, 2023

  • G

    Guy A.

    3.5/5

    Reviewed in the United States on December 27, 2023

    Phone is definitely not good condition, but fair. Back has circular markings from a magnetic mounting ring, and highly visible scrapes/scratches on the edges, and dents/flaking on the edges... definitely exceeding "micro-scratches visible from 8 inches away" per the "GOOD" rating definition. The screen also has micro-scratches, not the "perfect condition" matching the "GOOD" definition. This seller needs to be more careful in their grading process.
    Galaxy S21 5G - Unlocked

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    Purchased on December 22, 2023

  • E

    Ebonie P.

    2.8/5

    Reviewed in the United States on February 24, 2024

    I ordered an excellent ROSE GOLD iPhone SE. First the item was not shipped when it showed shipped and I had to reach out for help (Which Back Market was excellent in responding) and then they stated they will overnight it but I received a silver scratched screen engraved writing of someone name and numbers on the back. I did not turn the phone on at all because clearly I didn't get what I paid for. If the seller did not have what I ordered, they should have just refunded me and not just anything they felt like sending.
    iPhone SE - Unlocked

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    Purchased on February 21, 2024