UPGRADE SOLUTION

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

3,113 verified reviews

Rating details

  • Overall performance

    4.3/5

  • Appearance

    4.5/5

  • Accessories

    4.3/5

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Tanisha J.

    Verified

    Reviewed 6/22/25, United States.

    I am pleased with my device. I've ordered in the past for my son. There aren't any complaints. I even recommended this site to a friend of mine. He's looking for a phone. He'll be purchasing from your site soon. Continue the awesome service and reasonable prices.

    Galaxy S20 FE 5G 128GB - Dark Blue - Unlocked

    Condition

    Good

    Purchased

    6/11/25

  • Jay K.

    Verified

    Reviewed 11/24/24, United States.

    Smooth process from start to finish. Got the phone I wanted with free 2-day shipping. Would strongly recommend Back Market for the best in refurbished phones and tablets.

    iPhone 8 256GB - Space Gray - Unlocked

    Condition

    Good

    Purchased

    11/11/24

  • Mandy G.

    Verified

    Reviewed 3/6/24, United States.

    Just getting around to rating this as I'm looking into another new purchase. I purchased this iPhone 7 plus over 2 years ago and it's still going strong! No signs of wear or tear and I've somehow kept it that way. The only reason I'm looking to upgrade is becasue I can't seem to get all of the updates on this older version of iPhone anymore sadly. This was the second iPhone I purchased from back market and it's now the only place I will purchase phones from. I plan on purchasing 2 more phones in the next few months from back market.

    iPhone 7 Plus 128GB - Black - Locked T-Mobile

    Condition

    Excellent

    Purchased

    2/19/22

  • Yaneth G.

    Verified

    Reviewed 12/4/23, United States.

    I purchased two iPad tablets for my boys and the quality of them were great. It was obvious they were new cosmetically but once I added cases and screen protectors you couldn’t tell the difference. A year out and they still work great.

    iPad 9.7-inches (2017) 5th gen 32 GB - Wi-Fi - Space Gray

    Condition

    Good

    Purchased

    12/17/22

  • Theodore L.

    Verified

    Reviewed 10/19/23, United States.

    I ordered the iPhone 11 in “good” condition as a replacement for my broken iPhone X. Phone came in more than good condition with 100% battery capacity and no scratches. Works great and is fast. Will definitely be buying from them in the future.

    iPhone 11 64GB - Black - Locked AT&T

    Condition

    Good

    Purchased

    10/16/23

  • Alicia C.

    Verified

    Reviewed 3/12/26, United States.

    Saved me a lot of money replacing this phone, for my kids. Thank you. Works well! Can't even tell its a different phone.

    Galaxy S9 64GB - Gray - Unlocked

    Condition

    Fair

    Purchased

    2/26/26

  • Zarahya M.

    Verified

    Reviewed 1/15/26, United States.

    I got my phone sent fast. It works good for a iphone 7. In good condition and everything. I'm happy with what I got. No complains. Thank you!

    iPhone 7 32GB - Silver - Unlocked

    Condition

    Fair

    Purchased

    12/29/25

  • Alejandro S.

    Verified

    Reviewed 11/21/25, United States.

    Excellent seller. Phone shipped immediately. Quality was as described. Excellent shape, zero scratches, worked perfectly.

    iPhone 6s 32GB - Space Gray - Unlocked

    Condition

    Fair

    Purchased

    11/3/25

  • Greg B.

    Verified

    Reviewed 10/29/25, United States.

    Received 2 phones in 2 or 3 days from ordering. Both in good condition. Had some trouble with one of them activating it as the SIM drawer was temperamental and the card had to be seated just right. No problem getting the other one up and running.

    Galaxy S20 FE 5G 128GB - Dark Blue - Unlocked

    Condition

    Good

    Purchased

    10/15/25

  • Mary E.

    Verified

    Reviewed 1/25/26, United States.

    The device arrived in good condition and in a timely manner. Unfortunately, I wasn't aware that the FE version is not compatible with eSIM cards. I could still use a physical SIM card that was sent by my carrier.

    Galaxy S20 FE 5G 128GB - Dark Blue - Unlocked

    Condition

    Good

    Purchased

    1/10/26

30 products