UPGRADE SOLUTION

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 7 years

Based in United States

Overall rating

3,143 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.5/5

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.3/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Chris S.

    Verified purchase

    Reviewed 12/7/25, United States.

    Purchased for my early teen who has a habit of destroying her phones. I knew it wasn’t new but, honestly, I was a bit surprised at how dirty it was when it arrived. It looked like they just took off the old phone case and mailed it straight over. The screen was dirty and there was a ring of crust/junk/body oil around the camera lens. Still better than paying full price.

    iPhone XR 64GB - Black - Locked Verizon

    Condition

    Good

    Purchased

    11/23/25

  • Aminat S.

    Verified purchase

    Reviewed 8/20/25, United States.

    I'm loving and enjoying my device. It came in on time and also in great condition 💕

    Galaxy A50 64GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    8/4/25

  • Jay K.

    Verified purchase

    Reviewed 11/24/24, United States.

    Smooth process from start to finish. Got the phone I wanted with free 2-day shipping. Would strongly recommend Back Market for the best in refurbished phones and tablets.

    iPhone 8 256GB - Space Gray - Unlocked

    Condition

    Good

    Purchased

    11/11/24

  • Mandy G.

    Verified purchase

    Reviewed 3/6/24, United States.

    Just getting around to rating this as I'm looking into another new purchase. I purchased this iPhone 7 plus over 2 years ago and it's still going strong! No signs of wear or tear and I've somehow kept it that way. The only reason I'm looking to upgrade is becasue I can't seem to get all of the updates on this older version of iPhone anymore sadly. This was the second iPhone I purchased from back market and it's now the only place I will purchase phones from. I plan on purchasing 2 more phones in the next few months from back market.

    iPhone 7 Plus 128GB - Black - Locked T-Mobile

    Condition

    Excellent

    Purchased

    2/19/22

  • Yaneth G.

    Verified purchase

    Reviewed 12/4/23, United States.

    I purchased two iPad tablets for my boys and the quality of them were great. It was obvious they were new cosmetically but once I added cases and screen protectors you couldn’t tell the difference. A year out and they still work great.

    iPad 9.7-inches (2017) 5th gen 32 GB - Wi-Fi - Space Gray

    Condition

    Good

    Purchased

    12/17/22

  • Theodore L.

    Verified purchase

    Reviewed 10/19/23, United States.

    I ordered the iPhone 11 in “good” condition as a replacement for my broken iPhone X. Phone came in more than good condition with 100% battery capacity and no scratches. Works great and is fast. Will definitely be buying from them in the future.

    iPhone 11 64GB - Black - Locked AT&T

    Condition

    Good

    Purchased

    10/16/23

  • Chris S.

    Verified purchase

    Reviewed 4/20/26, United States.

    Phone works great. Able to transfer data from previous phone without any problems. No marks on case. No marks on glass. No marks on camera.

    iPhone 8 256GB - Space Gray - Locked AT&T

    Condition

    Fair

    Purchased

    4/8/26

  • Rick B.

    Verified purchase

    Reviewed 12/21/25, United States.

    Works very well. Apple techs at a “Genius Bar” successfully transferred everything from my old phone to my new one. Thanks!

    iPhone SE (2022) 64GB - Midnight - Locked AT&T

    Condition

    Good

    Purchased

    12/11/25

  • Clayton V.

    Verified purchase

    Reviewed 3/11/26, United States.

    When I was transferring my old iPhone to this one I noticed a difference in the screens. The replacement phone has an aftermarket screen that has a cooler temperature and feels different to the touch. It’s an ok screen but noticeably of lesser quality than the iPhone I replaced.

    iPhone SE (2022) 128GB - Midnight - Unlocked

    Condition

    Good

    Purchased

    2/26/26

  • Andrea H.

    Verified purchase

    Reviewed 2/17/26, United States.

    The phone arrived in great shape and transferred my data over with no problems. However, my order was delayed for quite some time, with very little explanation. Email support was okay, but a phone number to call would have been preferred.

    iPhone SE (2022) 64GB - Midnight - Locked AT&T

    Condition

    Good

    Purchased

    1/28/26

14 products