Reviewed in the United States on February 11, 2024
The computer was very slow and started erroring out on updates, so I added ram. Still was slow and not updating so I think they had windows 10 s and got rid of it. The error was from winre which the computer did not have recovery set up on a 1 tb hard drive. So I bought a new ssd which was faster than stock. When I was removing the bottom I noticed that the lid had a vinyl cover. I took it off and it had deep scratches. They lied about the condition of the computer. I’ve did a new install of windows 10 and everything worked out and updated. This is the second laptop I’ve purchased from them and was disappointed. They need to disclose the windows version and they covered up details on both computers. They were cheap and using this one to replace the other that could not be upgraded. For what I need it for is cheaper than buying a new one.
Our partners are electronics experts who test and verify that each item is 100% functional before it leaves the workshop. This is the reason you benefit from a minimum 1-year warranty with the purchase of a refurbished device at Back Market.