General Smartphone Knowledge Hub

Do you need a new phone battery?

We uncover the warning signs, replacement costs and how to upgrade sustainably.

What are Back Market phone grades?

Do refurbished phones have new batteries?

While all of the batteries in our smartphones are healthy, they don’t all come with brand new batteries. You can boost a selection of the smartphones on Back Market with a brand new battery. While this gives some super users peace of mind, here’s what you need to know about getting extra battery pep with your used phone purchase.

How to get water out of your phone in 4 steps

Here’s how to get water out of your phone: Move it to a dry place, turn it off right away, remove any wet parts, and gently dry the ports. Remember to skip the rice. It’s bad for your phone, and it doesn’t work. Try silica gel packets instead.

11 Best cell phones for seniors in 2024

Let’s face it, seniors want a phone that’s simple to use, with features that fit their needs. Smartphones are great for those who want more than texting and calling. Simple phones are the perfect solution for others who aren’t interested in learning how to navigate newer technologies.

iPhone vs. Android - Making the right choice for you

Get a sense of which operating system is best for work, play, and everything in between.

How to factory reset an Android phone (4 quick scenarios)

Have a slow performing, freezing, or crashing Android? Our guide breaks down how to factory reset your Android in 4 scenarios that wipe your device clean.

Phone battery draining fast? Check out these 10 tips

Have you ever wondered, “Why is my battery draining so fast”? From poor-quality chargers to notifications, you can limit battery draining with these 10 tips.

Why is my phone screen black? Causes and quick fixes

Your phone screen can go black for a few reasons, like software issues, LED display problems, the need for a factory reset, overheating, or malware. But don’t panic — the problem might be fixable. Before digging into your wallet, check out the quick fixes in our guide below.