From September 6-November 16, 2023, Back Market and PlayStation are teaming up to encourage customers to trade in their old PlayStation4 (PS4) via Back Market’s Trade-in program. In addition to receiving the trade-in value for your PS4 (up to $175), you will also receive a voucher for $50 off a new PlayStation 5, redeemable on PlayStationDirect*. (Voucher is not valid on Back Market’s website.)
Trade in your PS4 on Back Market’s website or app between September 6-October 19, 2023.
Start your trade-in on Back Market prior to October 5, 2023 via the promotional email you received from PlayStation and clicking on the “ Find Out More Button”. On the promotional page click on “Start Your Trade-in” or “Explore” buttons.
You must ship your PS4 by October 19, 2023.
Once your Trade-in payment has been processed, you’ll receive a confirmation email including your $50 voucher.
Purchase your PS5 on PlayStation Direct and use your voucher in the cart.
Need help with your Trade-in order? Check out these articles:
How do I trade in my device for cash on Back Market?
How do I best describe the condition of my console?
Do I need to include accessories when I trade in a device on Back Market?
How do I get paid through Trade-in?
Didn’t receive your code in your payment email? Contact Back Market
If you have questions regarding your PlayStation 5 order, check out these FAQ articles:
How do I redeem the voucher?
You can redeem the PlayStation Direct voucher by adding an item to your cart, selecting “PROMO CODE”, entering the voucher, selecting “APPLY”, and following the on-screen instructions to complete your purchase.
How can I track my order once it’s been placed on direct.playstation.com?
As soon as your order has shipped, PlayStation will email you a tracking number. You can go to your order details and select “Track my order”. From there, you’ll receive up to date information about your order. You can also sign up for text notifications on its status and delivery.
Need more support for your order? Check out the direct.playstation.com FAQs or go to the PlayStation Support site for more information.
Can the voucher be applied to any item, including accessories and games, or a PS5 Digital Edition?
The voucher is only applicable for a $50 discount available for PS5 consoles and bundles purchased at https://direct.playstation.com/en-us, excluding PS5 digital edition consoles and digital edition bundles, and cannot be used on pre-orders or combined with other offers.
When does the program end?
Your PS4 trade-in must be started by October 5, 2023. via the “Start Your Trade-in” button in the promotional email you received from PlayStation.
Your PS4 must be shipped by October 19, 2023.
You must use your voucher by November 16, 2023, 11:59PM EST.
Does the voucher expire?
Yes, they will expire on November 16, 2023, 11:59PM EST.
*Voucher offer valid only for PS5 consoles and bundles purchased at https://direct.playstation.com/en-us/, but excluding PS5 digital edition consoles and bundles, and cannot be used on pre-orders or combined with other offers. Each voucher may only be redeemed by the recipient one time, and offer only applies to U.S. residents. PS4™ Trade-in must be initiated on www.backmarket.com no later than October 5, 2023 and your PS4™ must be shipped by October 19, 2023 to be eligible for $50 voucher. $50 voucher will be sent by Back Market after trade-in is complete. Vouchers will expire on November 16, 2023 at 23:59 EST. Offer subject to change or cancellation at any time, and no substitutions or replacement vouchers will be granted. Offer is also subject to Back Market Trade-In Terms and Conditions available here: https://www.backmarket.com/terms/buyback.