Trade in and trade up with Back Market & PlayStation

Trade in and trade up with Back Market & PlayStation

From January 24 - May 31, 2024, Back Market and PlayStation are teaming up to encourage customers to trade in their old PlayStation4 (PS4) via Back Market’s Trade-in program. In addition to receiving the trade-in value for your PS4 (up to $150), you will also receive a voucher for $50 off a new PlayStation 5  console or bundle, or a PS VR2, redeemable on PlayStation Direct*. (Voucher is not valid on Back Market’s website.)

How does it work?

  1. Trade in your PS4 on Back Market’s website or app between January 24 - May 31, 2024.

  2. Start your trade-in on Back Market prior to May 31, 2024 via the PlayStation promotional page, clicking on “Start Your Trade-in Now” or “Explore” buttons.

  3. You must ship your PS4 by May 31, 2024.

  4. Once your Trade-in payment has been processed, you’ll receive a confirmation email including your $50 voucher.

  5. Purchase your PS5 on PlayStation Direct and use your voucher in the cart.

Need help with your Trade-in order? Check out these articles:

How do I trade in my device for cash on Back Market?

How do I best describe the condition of my console?

Do I need to include accessories when I trade in a device on Back Market?

How do I get paid through Trade-in?

Other useful FAQ articles

Didn’t receive your code in your payment email? Contact Back Market

If you have questions regarding your PlayStation 5 order, check out these FAQ articles: 

How do I redeem the voucher?

You can redeem the PlayStation Direct voucher by adding an item to your cart, selecting “PROMO CODE”, entering the voucher, selecting “APPLY”, and following the on-screen instructions to complete your purchase.

How can I track my order once it’s been placed on direct.playstation.com? 

As soon as your order has shipped, PlayStation will email you a tracking number. You can go to your order details and select “Track my order”. From there, you’ll receive up to date information about your order. You can also sign up for text notifications on its status and delivery. 

Need more support for your order? Check out the direct.playstation.com FAQs or go to the PlayStation Support site for more information.

Can the voucher be applied to any item, including accessories and games, or a PS5 Digital Edition?

The voucher is only applicable for a $50 discount available for PS5 consoles or bundles and PS VR2’s  purchased at https://direct.playstation.com/en-us, and cannot be used on pre-orders or combined with other offers.

When does the program end?

  1. Your PS4 must be shipped by May 31, 2024.

  2. You must use your voucher by June 30, 2024, 11:59PM EST.

Does the voucher expire?

Yes, they will expire on June 30, 2024, 11:59PM EST.

*Voucher offer valid only for PS5 consoles / bundles and PS VR2s purchased at https://direct.playstation.com/en-us/, and cannot be used on pre-orders or combined with other offers. Vouchers expire on June 30, 2024 at 11:59pm EST. One voucher issued per person. Vouchers may only be redeemed by the recipient one time, and offer only applies to U.S. residents. PS4™ Trade-in must be initiated from https://direct.playstation.com/en-us/trade-in-and-trade-up, and PS4™ must be shipped to Back Market refurbisher by May 31, 2024 to be eligible for $50 voucher. $50 voucher will be sent by Back Market after trade-in is complete. Offer subject to change or cancellation at any time, and no substitutions or replacement vouchers will be granted. Offer is also subject to Back Market Trade-In Terms and Conditions available here: https://www.backmarket.com/terms/buyback.