Certified Renewed by Microsoft

Name: Refurbished by Microsoft
Brand: Back Market
Rating: 4.15 (2757 reviews)

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Customer reviews for Certified Renewed by Microsoft

Overall rating

2,757 verified reviews

Rating details

Accessories
4/5
Appearance
4.2/5
Battery
4.1/5
Lens & Camera
4.3/5
Overall performance
4/5
Packaging
4.4/5
Shipping
4.4/5

Reviews

Thomas C.
Verified purchase
Reviewed 2/2/26, United States.
I know I'm behind on my upgrades. I had a 360 for quite a few years and just finally upgraded to an Xbox One S and I'm very very happy with my purchase. I've very buying things from. Back Market for years and have always been 100% satisfied 😌.
Xbox One S 1000GB - White
Xbox One S 1000GB - White
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Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
1/20/26
Nigeria G.
Verified purchase
Reviewed 3/9/26, United States.
I’m 3 days in and I love it!! I got the Microsoft surface laptop 3 13inch (2019) 16gb SSD and 256gb of storage. I bought it in excellent condition.. when I got the laptop It was only one small, minor scratch, and a barely noticeable dent… I’m honestly not complaining! For a refurbished laptop, my battery in 81% health.. the battery life was 40% and I was able to upgrade the Windows 10 to Windows 11 Pro within 24 hours.. you can do a lot with this laptop, I typically bought this laptop for music being that I’m pursuing my career now, the speakers have excellent base structure.. very loud compared to any other laptop I ever had.. it. It has face recognition, LED keyboard that has three functions (dim, medium and bright), the fan is in the back of the laptop, which I really love.. it’s 100% silent unless I play major games and you’ll start hearing the fan… this is the second time back market caught my interest to purchase and honestly don’t have anything bad to say about this.. I literally got what I paid for and I am so glad I did!!!!
Microsoft Surface Laptop 3 13-inch (2019) - Core i5 - Gen 10 (G7) - 16 GB - SSD 256 GB
Microsoft Surface Laptop 3 13-inch (2019) - Core i5 - Gen 10 (G7) - 16 GB - SSD 256 GB
See item
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
3/3/26
Megan C.
Verified purchase
Reviewed 9/28/25, United States.
I decided to order this Surface instead of a new model to replace my old (dead) Surface Pro 3, because I just wanted to be able to browse the internet and watch videos. The order shipped quickly. The Surface arrived in pretty much perfect condition. I've had no issues with functionality. It's compatible with the keyboard I had for my Surface Pro 3 which was a huge plus. The battery life isn't great but that's expected of a used/older device. I mostly just keep it plugged in during use anyway. This was my first purchase from Back Market and I am extremely happy with my experience.
Microsoft Surface Pro 7 12" Core i5 1.1 GHz - SSD 128 GB - 8 GB
Microsoft Surface Pro 7 12" Core i5 1.1 GHz - SSD 128 GB - 8 GB
See item
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
9/13/25
Zachary D.
Verified purchase
Reviewed 10/30/24, United States.
The product was exactly as advertised, the console looks and plays just like brand new. I am very satisfied with the speed of delivery, will definitely use this company for more electronic needs in the future.
Xbox Series S 500GB - White
Xbox Series S 500GB - White
See item
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
10/11/24
Ashley N.
Verified purchase
Reviewed 4/29/26, United States.
It went more than great, everything was intact. No issues with the exterior nor interior of the laptop. Reviewed battery life and storage stats, and everything looked well.
Microsoft Laptop 7 Copilot+ 14-inch (2023) - Snapdragon X Plus X1P-64-100 - 16 GB - SSD 512 GB
Microsoft Laptop 7 Copilot+ 14-inch (2023) - Snapdragon X Plus X1P-64-100 - 16 GB - SSD 512 GB
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Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
4/11/26
Allen J.
Verified purchase
Reviewed 4/29/26, United States.
Xbox is great but the controller had a malfunction issue turning off automatically for some reason no matter what battery I put into it but received a credit for it so overall really great experience. Xbox one s replaced my Xbox one and it’s a great upgrade really happy with it and also had quick shipping!!
Xbox One S 1000GB - White
Xbox One S 1000GB - White
See item
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
4/14/26
Enrique G.
Verified purchase
Reviewed 4/28/26, United States.
Can’t complain. No visible damage. Works as intended. Only time would tell of any defects I suppose. Great price though!
Xbox Series X 1000GB - Black
Xbox Series X 1000GB - Black
See item
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
4/17/26
Isiana M.
Verified purchase
Reviewed 4/5/26, United States.
The device is great! It didn’t come factory reset so I did that myself but other than that the device has been working great and working well with the keyboard I already had!
Microsoft Surface Pro 9 13" Core i5 3.3 GHz - SSD 256 GB - 8 GB
Microsoft Surface Pro 9 13" Core i5 3.3 GHz - SSD 256 GB - 8 GB
See item
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
3/23/26
Deborah B.
Verified purchase
Reviewed 3/4/26, United States.
I’m a technical challenged senior. Haven’t done a whole lot with it since I received it on time as promised. However so far im happily satisfied w my purchase. Thank you
Microsoft Surface Pro 7 12" Core i3 1.2 GHz - SSD 128 GB - 8 GB
Microsoft Surface Pro 7 12" Core i3 1.2 GHz - SSD 128 GB - 8 GB
See item
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
2/19/26
Siddharth S.
Verified purchase
Reviewed 2/15/26, United States.
I purchased several items with back market..All of the them were phenomenal...This Xbox also was like previous one.clean,smooth
Xbox Series S 500GB - White
Xbox Series S 500GB - White
See item
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
1/30/26

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Certified Renewed by Microsoft

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Reviews

Reviews

Thomas C.

Nigeria G.

Megan C.

Zachary D.

Ashley N.

Allen J.

Enrique G.

Isiana M.

Deborah B.

Siddharth S.

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