I like Back Market. This is the first purchase I've regretted.
The good: I love Back Market's philosophy, have made several purchases, enjoyed using the products, fully intend to make more purchases, and I highly recommend the company.
The bad: my most recent purchase, a Surface Pro 4, has performed rather poorly for the money spent. It's been 8 years since the Pro 4 was first released so I didn't expect bells and whistles. Specifically, I was looking for a little more RAM and was pleased to come across this tablet computer with 16GB RAM. I have other computers and only intended to use this device for one, huge 2 GB app (JW Library), a 120 MB drawing app, 5 hrs/week Zoom meetings, and some email and online shopping.
What I didn't expect to spend $450.00 on is frequent overheating, screen flickering, and computer freezes. I was surprised to find the computer would be incapable of installing Windows 11. There is now also a fingerprint-size screen burn that I hadn't noticed before. I can't find a driver to enable printing to my Canon MX922.
I accept the possibility that many of these are tech-age-related/research-resolvable issues, but they're irksome! I mean, I could--MAYBE--see this at a couple hundred dollars. But at $400+? mehhh....
Anyway, I'm going to get a laptop cooling fan and keep hope alive lol. But if the measley $30.00 trade-in offer is any indication, vendor Certified Pros are making out like bandits knowing full well their 'Excellent' and 'like-new' ratings are a real stretch.