Galaxy Z Flip 5G • Locked T-Mobile

Everything about this site, options, pricing and offers is great, EXCEPT finding a way to contact via email. The FAQ offers ASK FOR HELP, but those are canned questions. At least offer an OTHER, so when your list doesn't match what we need we can still get help. Adding ISSUES LOGGING IN TO MY ACCOUNT would also be helpful. There is a Technical Problem option, but that is with the phone, not the app or your account. Once I found a workaround, which took a lot of time, and contacted support, my issue was taken care of quickly, just took longer to find where I ask than it should. Right now, I performed the diagnostic and there's an issue with the internal speaker but I can't find that as an option to ASK FOR HELP. Again, need an Other with the option of the customer to complete. If not for the above,I would given 5 stars!

Received item in the condition that was advertised "Good." Phone is fully functional on T-mobile network and the screen is in as new condition. The seller states that phone is eligible to be unlocked after 90 days in service.

It’s only have some starches and the face but it ok

I totally love this phone. Works and looks brand new. I have people commenting on my Galaxy Z flip 5g. I tell them all the awesome things about it and they are amazed how vibrant the screen is when I flip it open. Fits in my back pocket perfectly and I don't have to worry about losing it no more. BUY THIS PHONE PEOPLE!!! You will not regret it. Backmarket is awesome. Best deal anywhere with a one year guarantee.

Phone condition was as described and is working well....thank you and ill recommend Back Market and consider using in the future again!

Great condition and works good

Arrived DOA then tried to charge up, wouldn't take a charge. Returned same day on Jan 10, 2022. Here it is 18th of Jan and have yet to have any response from Back Market on how they plan to make it good. Have contacted my credit card company to refute the charge. Customer service is bad.