I bought a refurbished iPhone 12 from Back Market, and so far I am pleased with it. The phone was a good bargain compared with newer models and works very well. The phone came in near-new condition, with no visible scrapes or scratches. The only challenges were that when I received it, it had been programmed in Italian, so it was a little tough to get to the right menus for setup. (And I made some errors in up setting it up due to not following the setup directions closely enough, but that is not Back Market's fault!). I got a fair price for trading in my old iPhone 8 Plus. Overall, a great experience.

I think calling the phone refurbished is a bit inaccurate. This seems more like a used phone than one that’s been restored or refurbished. Which is fine with me, I’d rather have a fully functioning used phone with some superficial marks, over one that’s been opened up and had internal pieces changed. With that being said, overall the quality of the phone I received is good, it lines up with the condition marked by the seller (fair condition) and arrived in about 3 days after I ordered. No issues switching sims from my old phone, restoration was easy. Screen and case have a couple of marks and the battery capacity is at 89%. So it drains slightly faster than a new phone but it functions perfectly. I’m happy with the purchase but I can see how it’s a bit of a gamble on the quality of the phone you receive. For me, my experience was good. If I needed another phone I would return here.

I bought the phone in good condition and was slightly disappointed that there were a few minor scratches on the screen and some major scratching on the back. That aside, the phone was in otherwise great condition and works amazing. The battery health is at 93% and easily lasts me all day. Super happy I was able to save by buying a refurbished phone! Will definitely order from here in the future.

The phone arrived within a few days of ordering. It arrived with a thick screen protector on it, which I appreciate, but it makes it hard to see the condition of the screen. After taking my phone outside and looking at it in the sunlight, I noticed a long scratch on the screen under the screen protector. There are also scratches on the body of the phone, and the battery health arrived at 85%. It’s not as good condition as I would expect from ordering an “Excellent condition” phone, but it took hours to transfer everything from my phone so I don’t want to return it and have to set everything up again.

The phone came 3 days earlier than promised and is everything and more than I expected . It looks and performs like a brand new phone! Been using the phone for several weeks and have had no problems. Love it!!

The iPhone 12 was ordered Verizon locked and it came unlocked. No big deal, it accepted Verizon activation. The battery is guaranteed to be 85% and ours arrived at 83% capacity. Small things maybe, but different than we expected. I will however say the iPhone was in great physical condition. We ordered "good" condition and it only had a couple paint chips, you had to look very close to see. All in all, my Wife is happy with it, just hope the battery is not an issue