Was extremely hesitant bc of all the mixed reviews i saw, but decided to take the chance and order an “excellent”condition iphone. when it arrived, it was in bubble wrap and was absolutely FLAWLESS condition. everything internally and externally works amazing as if brand new, AND the battery health was at 99%. heavily recommend!

Had phone maybe two three weeks and you can cook an egg on the phone if you are on FaceTime and the battery has already gone under 100% maximum capacity so that’s kinda disappointing after spending 500 with warranty included

Back Market is great, but this seller “Device Refresh” messed up. I bought an iPhone 13 locked to Verizon, but it won’t work on Verizon. I spent many hours transferring all my data, trying to activate the new phone with my SIM card & my Verizon app, waiting on hold for Verizon, finally took it into a Verizon store. Apparently it’s locked to another company. So now I’m waiting on my return label, still using my old broken phone, and have to buy another phone. Back Market’s 30 day exchange is great, but this has been a huge waste of time. Wish I knew how to give the seeker “Device Refurbish” ONE star

I would like to replace this iPhone 13 with an unlocked version of an iPhone 13. Same specifications and color. I have not done anything with this current phone except fully charge it. I could only add 3 photos because your site would not allow me to add any more saying they were too large. Each photo is less than 10mb as requested. Also when I tried to submit the return your site kept telling me to check my internet connection. Your return web page are therefore rendered useless. I have purchased on back market before and am happy with the products received but contacting you when there is a problem is a very frustraing experience.

Excellent condition, super fast shipping

Phone is GREAT!!! Battery life is amazing. Absolutely no reason to buy phones brand new.