Received phone is short time, but it would not synch up to my carrier. I contacted both Backmarket and Visible, and it was determined that there was an issue with the phone. I returned it with no questions asked, and was credited the purchase price almost immediately. I was happy to order another phone , and this one works flawlessly. Great customer service, and fast shipping.

confusion with the seller, but handled very well afterwards. semi frustrating that phone was locked because it wasn’t paid off and still listed as something for purchase. all other parts were good.

I wasn’t able to connect it to the carrier that it was locked to but they did help me get it refunded fast

Ordering process was easy. They sent us updates throughout the ordering and shipping process. Very happy with the iPhone we received.

It’s pretty good

Great phone!