It came quickly but with a teeny-tiny scratch on the screen. I was concerned about it until I realized that the battery is 100% capacity! This seller went above and beyond, in my scared adventure to purchase a pre-owned phone. The site sent me an email several days ahead of arrival with step-by-step instructions on how to set up the phone. If someone like me can do it, you can too. Highly recommended! Source: Upgraded from iPhone 8 Plus to iPhone 14 Pro in May 2024.

Excellent condition. I didn’t want to buy a new from from the brand itself after learning about what’s happening in Congo. I don’t want to increase the demand for that company. I got the iPhone 14 Pro and it’s in Excellent condition. I have had it for over a week and it works as good as new. I am so happy with my purchase and will never buy a new phone from the fruit brand ever again!

Very happy with the phone! Super fast shipping & quality of the refurbished phone surpassed my expectations. Would definitely buy again.

Purchased under GOOD condition and it came with a few cosmetic issues like scratches around the edges but my daily case covers it--so I don't mind. I'm unfortunately trapped in the Apple product cycle however, I no longer want to purchase directly from Apple so this is a wonderful alternative and I hope this phone lasts me forever, or until it breaks down. I've had my purchase now for almost a year and have had no issues with the phone and how it works. This is my 2nd purchase from BackMarket-- will be returning if I ever need other electronics. Happy to be diverting waste from landfills and being conscious of sustainable secondhand shopping even for important devices such as cellphones

I absolutely needed this phone and it came very fast, 2 days! I love it, so far it hasn't given me any issues. I will say, I wish that it was shipped in a better box, maybe double boxed? It came and wasn't really protected, but luckily it turned on with no issues. Thank you!

Overall, a good deal for the phone, quality, and storage. I think I had a bit higher expectations of good. There were some pretty small, but deep gouge/scuffs around the edges of the phone and the battery capacity is only 89%. Definitely better than buying new or locking in for 36 months with a carrier. Quick shipping, appreciate the 30 day return policy, and solid communication during the process.