I love my refurbished 2020 Macbook air. It arrived in a couple of days after ordering and was just as described. I had hoped to send my old Macbook in for some money back but I bogged down in getting my data and apps transferred to the new computer. I'm old and I should have hired someone to do it for me instead of going down the rabbit hole! I plan to use BackMarket for a refurbished iphone next.

I've had the new computer for about 2 weeks and so far so good! I was pleasantly surprised that the "fair" condition turned out to only be some slight damage to one corner/edge of the case - It's hardly noticeable when the laptop is open, the rest of it looks totally fine, and everything seems to work just as well as it did on my old computer (same model). I can't tell if the battery is losing charge faster than my old computer, but if it is, it's very minimal and still plenty for what I need. The computer arrived within a week, packed reasonably, and with some kind of replacement charger (my old charger still works fine so I'll probably just use that). I also did opt for the insurance because while my old laptop worked just fine, it's crazy how easy it was to crack the screen (I accidentally closed it on a paperclip and it was almost impossible to see what was happening on about 25% of the screen after that)! Paying $3/month is a deal when replacing just the screen costs more than purchasing this refurbished computer, and it has made me a lot less stressed about potential damage, especially with a curious kid around. I'm still paranoid that somethings going to go wrong becaus...

Amazing! I’ve never bought anything refurbished or used before especially with tech. I was too hesitant that it wouldn’t work correctly or be really damaged. I purchased one in good condition and the only scratches are a few light ones on the very bottom. The top, keyboard and screen are pristine. The laptop works amazingly, and I could not be happier that I save so much! Will absolutely purchase from here again.

The order experience was flawless. The item itself - I like what the refurbisher considers as good quality. Just a small tiny dent on the lid and a scuff on the side, otherwise it’s in amazing shape!! Looks well cleaned and cared for. Excellent price! The shipping packaging was great, the item arrived unharmed. I’m setting up the computer now. Loving it!

This is my 4th time buying Apple refurbished tech and the products always meet my expectations. They come in a timely manner, devices are well taken care of. I'm in love with this MacBook, the only issue I had was that the number 7 key and F7 key were loose and came off, but I just went to an Apple store and got them replaced for free! (just schedule an appointment with the Genius Bar and they will have your keys replaced in 5 minutes)

Received my MacBook a week earlier than the expected delivery. Purchased the Fair Condition and I must say that everything is excellent! Literally could've been listed as Excellent Condition! Battery Health 88%, Speaker sounds amazing, all keys intact, screen has no imperfections.. Im very happy with my purchase! Saved myself $500+ by buying refurbished. My only concern is that the packaging is minimal. It arrived in a fitted box so it's very easy to assume what is in the package. Also, the MacBook arrived freezing cold due to the weather outside. I think it should be shipped a little better protected but that has not affected the quality.