Microsoft Surface Book 13-inch Core i7-6600U - SSD 512 GB - 16GB QWERTY - English

It's all super good! A stylus pen was not included. I'm happy with the quality and conditions of my purchase Keep up the good work! thanks!

I always use Back Market for myself and others, products always in brand new condition, great customer service and fast shipping

Great deal !! Came with everything keyboard and Pen! I saw a previous review for no pen I sent an email they responded next day and made sure to send a pen separately just to make sure I had one!!! I will be using them for Again!!! A+++ experience!!!!

Can't review it yet because the computer that was sent was the wrong one and I am waiting for the correct one. I can say the computer they sent was in immaculate shape so whomever get's it will be real happy.

Do not buy from this seller. Do not buy from Backmarket. Laptop stopped functioning properly within 3 months. Keys started sticking and TouchPad stopped working. Returned to seller they said that there were known problems with this model laptop and they would try software changes to fix. When they could only partially fix it they said that I damaged the laptop and refused to cover it under warranty. Backmarket accepted this. I would never ever go near these companies again. Buyer beware.

Great product and customer service! Order n# 2056127 from December 22, 2021

I reached out the MINUTE I got the laptop from the delivery guy. For one. There was no pen that cAme with my laptop like advertised, and I was supposed to use this for my handlettering… so that pen was VERY important. However, I wanted to turn the computer on to see what it was like. I was greeted with a screen that wanted a password. ??? There was no password on the page it came with In the box. I tried to reset the password and it said there was NO drive in the computer and could not reset the password. The screen also goes black after 10 SECONDS of not touching it. 10 seconds? Wow. To top it off with a cherry, when I messaged the seller the problems with the laptop he replied “Impossible, we tested the computer before shipping. Send us the serial number and please note we will be checking to make sure the serial numbers are matched up” .. I have not heard a response back since he said that and I sent video proof and pictures. I now want a full refund so I can buy the correct computer I need to start my business. I am very frustrated… do not go through this seller.