Microsoft Surface Laptop 4 15"256 GB • RAM 16GB • Core i7-1185G7 • Touchscreen

Name: Microsoft Surface Laptop 4 15-inch (2020) - Core i7-1185G7 - 16 GB - SSD 256 GB
Brand: Microsoft
Price: 471.00 USD
Availability: InStock

(29 reviews)

$471.00

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Customer reviews for Microsoft Surface Laptop 4 15"

Overall rating

29 verified reviews

Rating details

Shipping
4.6/5
Packaging
4.5/5
Overall performance
4.2/5
Appearance
4.4/5

Reviews

Dmoi C.
Verified purchase
Reviewed 1/11/26, United States.
It’s perfect! It’s super sleek and works amazingly! I’m coming from a MacBook Air! Loved my Air, but it was getting old and sluggish. Decided to go back to Windows and the Surface Laptop 4 was the best choice for me!
Microsoft Surface Laptop 4 15-inch (2020) - Core i7-1185G7 - 16 GB - SSD 512 GB
Microsoft Surface Laptop 4 15-inch (2020) - Core i7-1185G7 - 16 GB - SSD 512 GB
Condition
Fair
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Purchased
12/26/25
Susan B.
Verified purchase
Reviewed 4/12/26, United States.
The device works good as promised I really like it however, I will be returning it because I did not know that you cannot connect to surface tablet directly to the Internet. There’s no connection for that. You cannot wire it directly to your router.
Microsoft Surface Laptop 4 15-inch (2020) - Core i7-1185G7 - 16 GB - SSD 256 GB
Microsoft Surface Laptop 4 15-inch (2020) - Core i7-1185G7 - 16 GB - SSD 256 GB
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
4/2/26
Jackson C.
Verified purchase
Reviewed 1/15/26, United States.
Overall very positive experience so far; no noticeable performance degradation, no visible scratches / dents on hardware (despite the “Fair” condition rating). Only drawback is the weak battery life, but I suppose that is to be expected buying a 2019 vintage laptop.
Microsoft Surface Laptop 4 15-inch (2019) - Ryzen 7 4980U - 16 GB - SSD 512 GB
Microsoft Surface Laptop 4 15-inch (2019) - Ryzen 7 4980U - 16 GB - SSD 512 GB
Condition
Fair
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Purchased
12/31/25
Paul C.
Verified purchase
Reviewed 5/4/26, United States.
booted right up worked as if new. Condition fair is not a correct assessment. This was as close to new as you can get found one little nick on one corner.
Microsoft Surface Laptop 4 15-inch (2020) - Core i7-1185G7 - 16 GB - SSD 256 GB
Microsoft Surface Laptop 4 15-inch (2020) - Core i7-1185G7 - 16 GB - SSD 256 GB
Condition
Fair
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Purchased
4/24/26
Stacey G.
Verified purchase
Reviewed 5/17/26, United States.
Works great! Looks almost flawless (one 4”scratch on the lid) otherwise it’s perfect and runs great!
Microsoft Surface Laptop 4 15-inch (2020) - Core i7-1185G7 - 16 GB - SSD 512 GB
Microsoft Surface Laptop 4 15-inch (2020) - Core i7-1185G7 - 16 GB - SSD 512 GB
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
4/24/26
A.j. A.
Verified purchase
Reviewed 1/25/26, United States.
Device arrived quickly and in condition described. It had a fresh install of windows 10 but was relatively easy to upgrade to windows 11. Overall very happy with the device.
Microsoft Surface Laptop 4 15-inch (2020) - Core i7-1185G7 - 16 GB - SSD 512 GB
Microsoft Surface Laptop 4 15-inch (2020) - Core i7-1185G7 - 16 GB - SSD 512 GB
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
1/14/26
Lucas C.
Verified purchase
Reviewed 2/4/26, United States.
Functionally this laptop is great. Superficially, it was way worse than "fair" is described. Massive amounts of chips and scratches around the edges. It looks like it was dropped several time on concrete. But I have purchased many items from Backmarket and generally like what I get.
Microsoft Surface Laptop 4 15-inch (2020) - Core i7-1185G7 - 16 GB - SSD 512 GB
Microsoft Surface Laptop 4 15-inch (2020) - Core i7-1185G7 - 16 GB - SSD 512 GB
Condition
Fair
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Purchased
1/18/26

Everything you ever wanted to know about the Microsoft Surface Laptop 4 15"

Durability
Overall performance
Screen quality
Audiovisual

256SSD Storage Capacity (GB)
2020Release Year
NoEthernet
IntelProcessor brand
Omnisonic SpeakersSpeakers Technology
YesBluetooth
Integrated GraphicsGraphic card
YesScreen High Density Display
2 SpeakersSpeakers Number

The Microsoft Surface Laptop 4 15-inch (2020) is a sleek and versatile laptop released in 2020, powered by an Intel Core i7 processor running at 3 GHz. It offers a balance of performance and portability suitable for everyday computing tasks and professional use.

Key features:

Release Year: 2020
Display: 15-inch PixelSense touchscreen
Processor: Intel Core i7 at 3 GHz
Graphics: Integrated Intel Iris Xe Graphics
Build: Slim aluminum chassis with a premium finish
Connectivity: Wi-Fi 6, USB-C, USB-A, headphone jack

Who is this for?

The Microsoft Surface Laptop 4 15-inch (2020) suits professionals and students who need a reliable Windows laptop for everyday productivity, multimedia consumption, and light creative work. Its touchscreen and portable design make it a practical choice for those frequently on the move.

Pros & Cons:

Pros	Cons
Clear 15-inch touchscreen display	Limited dedicated graphics for intensive gaming or 3D work
Light and slim aluminum build	Fewer ports compared to bulkier laptops
Fast Intel Core i7 processor for smooth multitasking	Not optimized for heavy video editing or gaming

Why refurbished?

Choosing a refurbished Microsoft Surface Laptop 4 15-inch (2020) is an eco-conscious option that extends the life of quality technology. Each device undergoes thorough testing and certification to ensure reliable performance. Learn more about our quality standards.

SSD Storage Capacity (GB): 256
Release Year: 2020
Ethernet: No
Processor brand: Intel
Speakers Technology: Omnisonic Speakers
Bluetooth: Yes
Graphic card: Integrated Graphics
Screen High Density Display: Yes
Speakers Number: 2 Speakers
Numeric Keypad: No
Keyboard Language & Type: QWERTY - English
Weight: 54 oz
Processor speed (GHz): 3 GHz
Processor: Core i7-1185G7
Processor generation: 11th gen
Wifi: Yes
Screen Adaptative Color: No
Last Os Compatibility: Yes
Color: Black/Gray
Screen size: 15
Series: Surface
Screen type: IPS
Webcam: Yes
Graphic Card Type: Integrated Graphics
RAM Frequence (MHz): 3733
Processor Core: 4
Front Camera Definition: 720P
Touchscreen: Yes
Backlit Keyboard: Yes
Maximum Os Supported: Windows 11
Memory (GB): 16 GB
Laptop Model: Surface Laptop 4
Refresh Rate: 60
Brand: Microsoft
Resolution: 2496 x 1664
Storage (GB): 256 GB
Graphic Card Brand: Integrated
Storage Type 1: SSD
OS: Windows 11
Microphone: Yes
Screen Brightness: 400 Nits

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Customer reviews for Microsoft Surface Laptop 4 15"

Overall rating

Rating details

Reviews

Reviews

Dmoi C.

Susan B.

Jackson C.

Paul C.

Stacey G.

A.j. A.

Lucas C.

Popular searches

Everything you ever wanted to know about the Microsoft Surface Laptop 4 15"

Durability

Overall performance

Screen quality

Audiovisual

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