2nd phone ordered through here and disappointed honestly. 1st phone bought in excellent condition and it was immaculate. This phone I bought is good and was lower than fair in my opinion. Crack in screen, dents and chips on back of phone, couldn't connect my stylus, and the kicker of it all was the fact that I couldn't do anything with the phone since it used to be a company phone that was still in their network! So disappointed that I finally caved and just bought a new phone on payment plan with carrier.