The team is really fun to communicate with,also the website is nicely designed!!The phone arrived in good time and is functioning great,looking just as good as advertised.. The trade-in hasn't been as good of a process,but that's just because of the circumstances..The Iphone I wanted to trade-in I salvaged from a house and was still linked to an account, so we can't do the trade.??

The item arrived on time and however I did ordered it for my daughter and she loved it, so as long as she's happy I'm happy, thanks once again guys...and I'll definitely recommended you guys to others...

Early delivery. The phone is in good conditions. Wish that I had actual photos before purchase. Screen has about 5 visible scratches but I guess for the price can't really complain. Overall for an emergency replacement, quick, affordable and working it's excellent. Recommend 1000%. Definitely would use back market and Recommend it to family and friends.

Screen = No Flaws Back Glass = No Flaws Operating = No Flaws Camera = No Flaws Battery = 3ish days Move from S9 to S20 = Easy Delivery = On Time Back Market = Great experience Everything is great so far. Regarding battery I've set some routines to protect it based on what does damage. Battery 30% or less = fast charge off Battery 60% or more = fast charge off Charging if battery 90% or more = Turn on 85% Battery Protect & sound unplug alarm No app running = Battery Saver on Custom modes to turn on wifi at home & off when away. This part is just me quibbling about samsung routines limitations: Unfortunately the built-in routines only allow "if"/"then" statements where the "if" can only be an "and" statement. Could have reduced the number of routines if it allowed both "and" and "or" statements. Guess "or" complicated things to much for most folks. My use would have also benefitted from the "if" battery level having a range option. Currently only has (less than) or (greater than or equal to).

It was a great experience dealing with Back Market. The phone I chose (Samsung Galaxy S20) is in perfect condition for being a refurbish. No problems at all. Not even any small cosmetic blemishes. Switching my old phone to this was seamless. I highly recommend Back Market.

The condition of the one phone was excellent. the other I would consider "good" because there is a scratch that is a obout the entire width of the screen even though it isn't visible when the screen is on. everything else is great. Would order from this seller again. One of the phones came and it was not factory reset but that was no big deal.