Galaxy S23+ 256GB - Beige - Locked T-Mobile

I just replaced a phone I bought from Back Market in 2019. The first phone is still good but it's battery is winding down. My son and I both have MacBooks from Back Market. My boyfriend and I each have an iPad from Back Market, and three of my family in England have phones from Back Market.co.uk on recommendation from me. This new phone was described as fair because there's a tiny scratch on the screen, which is barely noticeable and a tiny bit of the black on the frame is worn away; again, barely noticeable, and actually not noticeable inside a phone case with a screen cover. I recommend Back Market to all my friends. Saving my money and saving the environment, one device at a time!

The phone itself is excellent however when I place my order it was out of stock so back market sent me a replacement which was fine but this time it did not include my apartment number so FedEx had no way of delivering it I contacted costumer support after days of having it delayed i made the decician to drive up to the facility and pick up there it was and inconvenience for me and if I didn't pick up 2 days later they would have sent my order back. I will continue to order from back market for the quality and price of phones I hope this doesn't happen in the future and I will make sure to address this time of concern next time

Little worried about buying refurbished. I was concerned about the condition of the phone even though it was listed as in Excellent condition. When I opened the box, all my fears went away. This was the best purchase I could have ever made. I can only hope that should I ever need it, their service after the sale, repairs or replacement will be as good or better than the service I have received thus far. Buying a refurbished phone from Back Market is a no Brainer! THANK YOU!!

Everything went smoothly. Device arrived within a few days and it was super simple to transition from old phone and get it activated.

Horribly. I bought it because it stated "Locked T-Mobile", not true. It was locked to AT&T so I was unable to activate it and then was inconvenienced by taking 7-8 photos before I was allow to return it which took like 48 hours due to unresponsive reps via chat.

Transfer from the old phone to the new one fabulous. The phone is an S24+ with 512 GB. So thank you.

great product. this is the 4th phone I have ordered from here and I have not been disappointed. I will keep ordering from here.