Customer reviews

4.3/5

146 verified reviews in the last 6 months.

Filter by stars

  • 100%
  • 0%
  • 0%
  • 0%
  • 0%

  • K

    Kathleen H.

    Purchased on January 17, 2022

    5/5

    I love love LOVE being able to purchase these refurbished items. I use this for all of my phones and tech and I haven't been let down yet. I bought a brand new laptop for $1200 from a manufacturer and it lasted less than a year, but everything that I bought from here has worked so well for the past 5-ish years! I work in IT so I started buying here figuring that I could just fix this cheap stuff as it breaks but (knock on wood) everything has been working great! The only issue I have ever have has been Apple killing the battery of old phones with updates, but they do that even with non-refurbished stuff. I feel a lot better spending $200-$400 every 3 years for a new-to-me phone instead of $800-$1500. My whole family uses it now too because saving money and preventing electronic waste is awesome since being green usually costs more instead of less. What a great deal!

    Reviewed in the United States on July 1, 2024

    iPhone 8 64GB - Gold - Unlocked
  • D

    Dallas M.

    Purchased on April 7, 2024

    5/5

    I bought a Mac mini from here last year for my teen and was very satisfied with that purchase. I returned for an iPhone 8, my teen's first phone, and had my husband set it up. He was very impressed with its condition and speed considering it was an iPhone 8; he purchased an iPhone 13 from Back Market the same night. I won't be drinking the Apple Juice anytime soon but my guys are happy.

    Reviewed in the United States on July 1, 2024

    iPhone 8 64GB - Space Gray - Unlocked
  • P

    Princess L.

    Purchased on December 26, 2019

    5/5

    Writing this review 4-5 years later to say, its been great having this phone and when I bought it in 2019 for “Fair” or “good” quality, it came perfect with a charged up battery that lasted me what felt like a lifetime. I’m so attached to this phone but it’s time to start a new chapter, my new phone is coming from back market too, see you in 4 years with an update!

    Reviewed in the United States on August 17, 2024

    iPhone 8 64GB - Space Gray - Unlocked
  • A

    Amanda M.

    Purchased on September 10, 2021

    5/5

    I have owned this phone close to 4 years now, and hate to get rid of it but I need more storage space for webinars, etc. it was an excellent phone, although it was listed as very good. No scratches, dents anything. I definitely recommend Backmarket to anyone who wants to outright purchase their phone for an outstanding price. I believe that you get what you pay for, but in this case, I got a lot more. I am extremely grateful for them!

    Reviewed in the United States on July 1, 2024

    iPhone 8 64GB - Space Gray - Unlocked
  • E

    Emmanuel M.

    Purchased on April 12, 2024

    4.8/5

    It works good and 88% battery is good to have and love it came in excellent condition like I ordered but only one thing that it get super hot not to much of a fan of that but still like it thank you Back Market will be shopping more

    Reviewed in the United States on July 1, 2024

    iPhone 8 64GB - Gold - Unlocked
  • K

    Kyleann B.

    Purchased on April 1, 2024

    4.8/5

    Love the iphone. it was as advertised. Do Not count on the estimated delivery date. When I purchased the phone it said it would come within two days and it took 5 days. Not a big deal unless you're counting on it.

    Reviewed in the United States on July 1, 2024

    iPhone 8 128GB - Space Gray - Unlocked
  • K

    Kathleen F.

    Purchased on June 4, 2024

    5/5

    arrived quickly- phone like new, as if it just came from the manufacturer. Excellent purchase! I will be buying all my electronics from Backend in the future! Bonus it helps the environment! Great job Backend! Highly recommend!!!😁

    Reviewed in the United States on July 1, 2024

    iPhone 8 64GB - Space Gray - Unlocked
  • K

    Kenneth W.

    Purchased on March 9, 2024

    4.6/5

    Purchased the phone in “Good” condition. Arrived with 2 VERY minor scratches on the screen (barely noticeable) and some scuffs on the back… definitely exceeded my expectations of what is considered “Good” condition. Shipping was super fast and made it in time for my daughter’s birthday. Definitely pleased!

    Reviewed in the United States on March 24, 2024

    iPhone 8 64GB - Space Gray - Unlocked
  • R

    Rahidul A.

    Purchased on April 25, 2023

    4.5/5

    The item worked REALLY well. However, I suggest you get a heavy battery since using it day to day (with cracks and issues along the journey) caused the battery to deplete. other than that, works REALLY well, and definitely is a high recommend for a starter phone for a teen!

    Reviewed in the United States on August 23, 2024

    iPhone 8 128GB - Space Gray - Unlocked
  • J

    James L.

    Purchased on March 3, 2024

    4.9/5

    First, I don't know for sure that the phone functions properly, yet. Called provider to activate, installed SIM. No work. Provider mailed new SIM (sent 3-7, arrived 3-20) late arriving. Called provider, deactivated new Sim, would re-activate old Sim, 48-72 hours (why?). Can only text to certain contacts while I am home near my WI_FI. So, that's why I'm not sure about phone. Caveat, dropped phone (on my carpet) cracked screen! started claim on new screen but decided to wait till it was in worse shape, now it is, cracked more. that's it. P.S. Finally received new SIM, phone seems work properly, tried to make first call, had to call provider to unload new updates for phone (for them or phone??) everything seems ok, except for cracked screen!

    Reviewed in the United States on July 1, 2024

    iPhone 8 128GB - Space Gray - Unlocked