Back Market uses functional cookies required for browsing this site. We and our partners also use cookies that allow us to measure traffic and show you personalized content and ads rather than basic shiz. Think sea salt chocolate chunk vs. oatmeal raisin.
You can change your preferences later by clicking “Cookies” at the bottom of any page. Tell me more about those Cookies
Customer reviews for Back to School
32,489 verified reviews in the last 6 months.
Filter by stars
- 100%
- 72%
- 14%
- 8%
- 6%
- K
Keven M.
4.8/5Reviewed in United States on January 26, 2023
I decided to alter our home to more Apple as we already had iPhones and Apple Watches so found MacBook Air 2020 Refurbished on Back Market. Received the Mac Air in under 3 days. The product is fantastic! Have had no problems as this point, which is about 2 weeks later. The MacBook Air works great. Have to alter my own learning in the process of going to Apple Software, but that is on me. Very happy I went with this avenue for the computer. Will do so again when it is time to replace our HP laptop.MacBook Air 13" (2020) - QWERTY - EnglishOverall performance
Appearance
Packaging and cleanliness
Shipping
Purchased on the January 15, 2023
- A
Aine S.
4.6/5Reviewed in United States on September 7, 2022
As a nursing student without much spare change, I was definitely nervous to buy a refurbished computer. However, BackMarket has provided nothing but excellence in its products at a margin of the price charged by Apple. With a few minor scratches on the back, this MacBook Air is working splendidly. No complaints so far and I've had it for about a month. I will try to update later on if it fails to continue to perform the way it is right now, but right now I am a happy customer and would recommend to anyone who is looking for a good option!MacBook Air 13" (2020) - QWERTY - EnglishOverall performance
Appearance
Packaging and cleanliness
Shipping
Purchased on the August 16, 2022
- E
Ellen H.
5/5Reviewed in United States on September 1, 2022
I was hesitant to buy a MacBook from a third party re-seller so bought refurbished from Apple and it was a dud. I returned it for full refund. I had heard about BackMarket and decided to give it a try, the prices were much better than Apple's refurbished prices. My Black Market MacBook Air is in excellent condition, not a scratch and runs beautifully. The delivery and payment process was seamless. I can't speak to the customer service as I had no reason to connect. I am extremely happy -- as a Mac owner for 30 years, I am pleased to see reputable re-sellers provide this service. I highly recommend BlackMarket.MacBook Air 13" (2018) - QWERTY - EnglishOverall performance
Appearance
Packaging and cleanliness
Shipping
Purchased on the August 20, 2022
- F
Fred P.
5/5Reviewed in United States on January 25, 2023
Wow. I was a little nervous about purchasing a refurbished MacBook Pro that was described as being in “fair” condition, but man— Backmarket continues to surprise and impress me. I only received the MacBook an hour ago, but for the life of me, I can’t find anything to complain about. The physical condition of the outside is very good (I would say excellent but ill stick with very good just in case they sent me the wrong machine) and the screen, keyboard and trackpad all seem to be without blemish. Of course, I’m still setting things up, but so far, I am thoroughly impressed by my awesome new (to me) MacBook and by Backmarket, who seem determined to do everything right. I would have no reservations recommending Backmarket to friends, family and loved ones. Thanks!MacBook Pro 13" (2018) - QWERTY - EnglishOverall performance
Appearance
Packaging and cleanliness
Shipping
Purchased on the January 21, 2023
- A
Alexis A.
5/5Reviewed in United States on January 16, 2023
I’ve had this refurbished MacBook Air for 2+ years and it’s been working smoothly ever since! Best purchase ever and I’m really impressed with Koala Stash refurbishers with their quality and attention to detail. Thank you Backmarket!MacBook Air 13" (2017) - QWERTY - EnglishOverall performance
Appearance
Packaging and cleanliness
Shipping
Purchased on the September 5, 2020
- A
Aaliyah W.
5/5Reviewed in United States on January 14, 2023
Loving my ‘new’ MacBook! It’s professionally refurbished to the point that I confused it as a new MacBook without the box. I had a 2011 MacBook before and I really needed an upgrade and the MacBook Air just made sense to me since I use it for college and take it to the library for studying a lot. Thank you to everyone who made getting this laptop at an affordable and eco friendly way possible!MacBook Air 13" (2015) - QWERTY - EnglishOverall performance
Appearance
Packaging and cleanliness
Shipping
Purchased on the December 15, 2022
- E
Edmund O.
4.2/5Reviewed in United States on January 8, 2023
The MacBook Pro has all the hallmarks of a refurbished item, and works to the standards expected. However, the one aspect that I was afraid of is with regards to the consumables - the battery - which has immediately given a “battery replacement required” error. I am still trying to work out what this means in terms of cost as well as performance, but suffice to say is not the most ideal of scenarios.MacBook Pro 15" (2019) - QWERTY - EnglishOverall performance
Appearance
Packaging and cleanliness
Shipping
Purchased on the December 8, 2022
- B
Bruce P.
4.2/5Reviewed in United States on January 3, 2023
Almost everything about the MacBook Pro was good. Throughout the year, we found a problem with the battery. My understanding is the machine was supposed to be completely refurbished before I purchased it. The battery was not refurbished. Even though I'm within the warranty period, rather than go through the repair process and be without a computer for a week or 2, I am paying a local mac repair company to replace the battery. Needless to say, I'm disappointed. :(MacBook Pro 15" (2013) - QWERTY - EnglishOverall performance
Appearance
Packaging and cleanliness
Shipping
Purchased on the January 12, 2022
- N
Nicolas K.
5/5Reviewed in United States on December 20, 2022
Excellent customer service. First time buying here, and the whole experience was top class. Better than stores selling new products. Price was right, shipped fast, had a minor issue with the product received, contacted support, provided me free shipping labels to send it back to the refurbisher, they repair it, and shipped back to me, and in less than a week since I sent it, I had my MacBook Pro back with the issue fully repaired. Will definitely buy again here. Thank you!MacBook Pro 15" (2017) - QWERTY - EnglishOverall performance
Appearance
Packaging and cleanliness
Shipping
Purchased on the November 27, 2022
- E
Erasmo S.
5/5Reviewed in United States on December 16, 2022
Thank you very much to the team at Backmarket. My refurbished MacBook Air had a better that would not charge. These guys went above and beyond to make sure this issue was resolved. I sent it back and they fixed issue and I have a perfectly working laptop now. Thank you very very much for your help and I highly recommend Backmarket to anyone in doubt.MacBook Air 13" (2017) - QWERTY - EnglishOverall performance
Appearance
Packaging and cleanliness
Shipping
Purchased on the March 16, 2022