Customer reviews for Best Galaxy Deals

4.1/5

6,384 verified reviews in the last 6 months.

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  • S

    Shawn C.

    5/5

    Reviewed in the United States on July 11, 2023

    I'm Really happy with my Samsung galaxy S21 ultra 5G! I really like the screen size, how fast it operates and the long battery life! I'll definitely recommend Back Market to anyone looking for a really good refurbished phone!
    Galaxy S21 Ultra 5G - Unlocked

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    Purchased on July 4, 2023

  • K

    Kenneth M.

    4.9/5

    Reviewed in the United States on April 19, 2023

    BackMarket made the process of purchasing a refurbished cell phone fun and easy. The process was quick, the phone came ready to work with my service provider, shipping was fast and customer service was/is great as they check back with you after the purchase to make sure you're enjoying your product. The Samsung Galaxy S20 5G is great! The only thing I don't like about the Samsung Galaxy S20 5G is when turning off, you have to hold 2 buttons at the same time and 1 button is the volume control and it also open other software. Challenging at times and it may take me a few times to actually turn the phone off. Ugh..
    Galaxy S20 5G - Locked Verizon

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    Purchased on March 8, 2023

  • R

    Rhonda B.

    4/5

    Reviewed in the United States on August 30, 2023

    Phone, customerservice all good. Previous phone was galaxy S10e also(it went in the pool with me for about 5 minutes one day) and it would sometimes freeze up when scrolling up/down as this one does. Is this operator or phone defect? Also, would you be able to refurbish phone that went for swim? Thanks Rhonda
    Galaxy S10e - Unlocked

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    Purchased on August 10, 2023

  • C

    Cassie L.

    4.8/5

    Reviewed in the United States on July 1, 2023

    I'm so pleased with my new (to me) Galaxy S20 5G phone. I went with the excellent quality and was not disappointed. It looks brand new, minus a little scuffing at the top where the screen and side meet. It is purely cosmetic and my case covers it. The phone itself functions excellently. A huge upgrade from my 2017 Galaxy J. I was leary about buying refurbished, but the customer reviews and my own experience laid my fears to rest. Thanks Backmarket!
    Galaxy S20 5G - Locked AT&T

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    Purchased on June 12, 2023

  • T

    Titus S.

    4/5

    Reviewed in the United States on June 1, 2023

    I own a Samsung Galaxy A52 5G, and I love it! It is a very good and dependable device. My brother was interested in buying a phone and liked mine as well, so I bought it for him from the refurbished market. We received the phone with no problems...for about two weeks. The issue he had that I have never encountered with my phone was the screen blacking out while using it at random intervals. However, the phone was still on and making noise if he had been playing music or was receiving calls. Needless to say, I was disappointed to hear this as mine has been so dependable. The only good thing about this was that the refund process was pretty straightforward, and went without a hitch. Moving forward however, the specific company selling phones refurbished is on my "no buy" list. I hope other customers did not also experience a fatal problem like this as well and wish them the best.
    Galaxy A52 5G - Unlocked

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    Purchased on April 29, 2023

  • K

    Keegan C.

    5/5

    Reviewed in the United States on May 7, 2023

    I bought this for my wife, who loves photography. The first Galaxy S20+ 5G we bought had an issue with the ear speaker, so we sent it back and got fully refunded within 3 days of the refurbisher receiving it. We immediately bought another because of the speed, quality, and accountability of Backmarkets service. The newly received Galaxy S20+ 5G was immaculate. Not a single problem since. I recommend Backmarket to every single person I meet looking to save up to 90% on refurbished electronics. Thank you again Backmarket, you will have consistent customers from my family and friends.
    Galaxy S20+ 5G - Unlocked

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    Purchased on February 22, 2023

  • C

    Carisha S.

    4.8/5

    Reviewed in the United States on April 18, 2023

    Purchased my Galaxy S10 back in March 2021, it was "good condition" but was in near new/ excellent condition. The battery life was about 75/80 percent at the time. I'll say after two years it has decreased slightly. Right after unplugging it from a 100% charge, it falls to 99% in about an hour or so it will be at about 70-65%. Besides the battery life, all the other features still work great. Pictures are nice and clear. Fingerprint feature is good. I do have an issue with pages freezing at really random times. But this purchase exceeded my expectations for a refurbished phone. So much so that I purchased another one from Back Market. Unfortunately it was with a different seller and I regret that I didn't know I could come back and purchase from this seller again until now.
    Galaxy S10 - Unlocked

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    Purchased on March 20, 2021

  • L

    Larry S.

    4.9/5

    Reviewed in the United States on April 16, 2023

    The quality of the Galaxy S9 I ordered was as advertised. I could not tell if the item was new or refurbished. Not a scratch or smudge on it. Delivery was timely and so far it has performed very well right out of the box. Very pleased with Back Market.
    Galaxy S9 - Unlocked

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    Purchased on March 28, 2023

  • A

    Amber B.

    5/5

    Reviewed in the United States on August 8, 2023

    This was the first time I have ever purchased a phone online as well as a refurbished phone. This company is SOOOOOOO GREAT! I absolutely will buy without (a doubt) from Back Market if I need anything from now on. I ordered a phone in "fair" conditioned Galaxy s10+ for roughly $170.00 with 128 gb. I was absolutely stunned when I picked it up out of the box. NOTHING was wrong (cosmetic wise/or mechanically). I love that they also help save on electronic waste. THANK YOU ALL @ Back Market!!! Amber Briere♡♡♡
    Galaxy S10+ - Unlocked

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    Purchased on August 2, 2023

  • A

    Austin A.

    4.3/5

    Reviewed in the United States on September 14, 2023

    good shipping time. thought the app was a scam but nope, I've had my Samsung for about 2 months now with zero issues. 4 stars because the battery life is somewhat short but it could be how this model is and not a refurbish problem.
    Galaxy S20 FE 5G - Unlocked

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    Purchased on August 17, 2023

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