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Verified customer reviews for Refurbished Best Samsung Galaxy Deals

4.1/5

6,327 verified reviews in the last 6 months.

4-5 stars
71%
3-4 stars
14%
2-3 stars
8%
1-2 stars
7%
S

Shawn C.

5/5

Reviewed in the United States on July 11, 2023

I'm Really happy with my Samsung galaxy S21 ultra 5G! I really like the screen size, how fast it operates and the long battery life! I'll definitely recommend Back Market to anyone looking for a really good refurbished phone!
Galaxy S21 Ultra 5G - Unlocked

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Purchased on July 4, 2023

K

Kenneth M.

4.9/5

Reviewed in the United States on April 19, 2023

BackMarket made the process of purchasing a refurbished cell phone fun and easy. The process was quick, the phone came ready to work with my service provider, shipping was fast and customer service was/is great as they check back with you after the purchase to make sure you're enjoying your product. The Samsung Galaxy S20 5G is great! The only thing I don't like about the Samsung Galaxy S20 5G is when turning off, you have to hold 2 buttons at the same time and 1 button is the volume control and it also open other software. Challenging at times and it may take me a few times to actually turn the phone off. Ugh..
Galaxy S20 5G - Locked Verizon

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Purchased on March 8, 2023

R

Rhonda B.

4/5

Reviewed in the United States on August 30, 2023

Phone, customerservice all good. Previous phone was galaxy S10e also(it went in the pool with me for about 5 minutes one day) and it would sometimes freeze up when scrolling up/down as this one does. Is this operator or phone defect? Also, would you be able to refurbish phone that went for swim? Thanks Rhonda
Galaxy S10e - Unlocked

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Purchased on August 10, 2023

C

Cassie L.

4.8/5

Reviewed in the United States on July 1, 2023

I'm so pleased with my new (to me) Galaxy S20 5G phone. I went with the excellent quality and was not disappointed. It looks brand new, minus a little scuffing at the top where the screen and side meet. It is purely cosmetic and my case covers it. The phone itself functions excellently. A huge upgrade from my 2017 Galaxy J. I was leary about buying refurbished, but the customer reviews and my own experience laid my fears to rest. Thanks Backmarket!
Galaxy S20 5G - Locked AT&T

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Purchased on June 12, 2023

T

Titus S.

4/5

Reviewed in the United States on June 1, 2023

I own a Samsung Galaxy A52 5G, and I love it! It is a very good and dependable device. My brother was interested in buying a phone and liked mine as well, so I bought it for him from the refurbished market. We received the phone with no problems...for about two weeks. The issue he had that I have never encountered with my phone was the screen blacking out while using it at random intervals. However, the phone was still on and making noise if he had been playing music or was receiving calls. Needless to say, I was disappointed to hear this as mine has been so dependable. The only good thing about this was that the refund process was pretty straightforward, and went without a hitch. Moving forward however, the specific company selling phones refurbished is on my "no buy" list. I hope other customers did not also experience a fatal problem like this as well and wish them the best.
Galaxy A52 5G - Unlocked

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Purchased on April 29, 2023

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