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I'm very impressed with how easy it was to set up my "new" computer. I'm 69 and a little challenged when it comes to technology. I was dreading the set-up, but it couldn't have been any easier with the step by step instructions. My new computer works great and of course I saved a ton of money buying refurbished. I'm very happy with the product!
I had a great experience ordering a refurbished PC from BackMarket! The first HP Pavilion TP01 I ordered was not actually equipped with the amount of RAM advertised, but the seller (Prime Time Buys) was very helpful and resolved that issue by mailing additional RAM. Ultimately that PC did not work out, and I was easily able to return it within the 30-day window. BackMarket made the process simple. I upgraded to this slightly improved model (HP TP01-2165Z) and am very pleased with it. The AMD Ryzen 5600G processor with integrated graphics is great for moderate gaming, and it has ample RAM and SSD. As an added bonus, it also comes with a 2TB HDD for plenty of additional storage, which was not in the product description at the time.
My only constructive criticism for BackMarket is that the product description detail could be improved. If you are shopping for a PC, I recommend verifying the specs of the model you are considering, such as by checking the OEM's website.
In summary, I am now a believer in buying refurbished. Both PCs I received were in perfect like-new condition, just less expensive than new. Customer support at BackMarket / Prime Time Buys was great. I would definitely ...
I'm not going to lie this is a helluva deal! Runs extremely well. One feature I didn't think I would notice but have is how extremely quiet this thing is. It's as unnoticeable as a ghost's fart during a Foo ighters concert. I've only had minor issues with the USB ports and honestly that could be attributed to operator error. The only thing to really keep in mind about this particular model is that it does not have an inboard Bluetooth card or Wi-Fi card. And the refurbisher even provided a USB Wi-Fi card. If you need a computer, You're in the right place!
Great machine for the price.
Two things though, it was advertised as having a 1TB SSD and it came with a 1TB HDD. The refurbisher fell on their sword an sent another HD, not a SSD and told me to keep the HDD.
The otherthing is that it had 8mb RAM installed making windows 10 sluggish.
**Update** The 1 TB HD they sent me failed only after a month or so...."
The Dell OptiPlex 990 i7 server I purchased is exactly what I anicipated. It is running like a brand new computer with zero issue and set up was very simple. Looking foraward to replacing my other workstations now with other Bak Market units.
i bought a 2015 imac and received it in a timely manner in great and secure packaging. it came with a keyboard and a mouse which i didn’t even know would be included but was really appreciated! when i set everything up, it ran smoothly and quickly. and with no blemishes i could see. i would definitely purchase from this site and seller again!
Hi Greg. I very much like the Optiplex 980 It is literally brand new.Not a speck of dust on the inside I could tell by the key board and mouse that it had never been used.I never realized that there were three different sizes,mini middle size and large.The 980 I bought from you is the mini version..and now my sound and video cards from my other Dell XPS 420 which is a large size don't fit.If this 980 was not in a new condition I might consider getting the larger model.I rather stay with what I have.Good luck was on my side and may not strike a second time.It has been a great shopping experience with Back Market and I will certainly recommend you. Thank you again for your great service. Hans J.Noecker
I had an awesome buying experience , I purchased an IMac that was said to be in Good condition but when I received it , one would see that it was more like in excellent condition. It was packed and packaged very well and I received in approx 3 days and Customer Service was phenomenal , I was emailed several times reassuring me that my purchase was on its way. The fact that CS kept track of the shipping process really kept me from worrying . Back Market’s website was very informative with all the technical specifications as well as perks and benefits helping me to find exactly what I was looking for. I truly know that I received a great deal for a terrific price , so much so that I will be making another purchase from Back Market today . This is my 1st time writing a review so you know I am pleasantly pleased . !!! Thanks Back Market
The Dell tower is in almost new condition. Freshly loaded with Windows 10 Pro, makes it a great value. My only problem is I didn't get my military discount. I would hope Back Market could correct that for me.