2,047 verified reviews in the last 24 months.
Heriberto D.
Purchased on January 18, 2025
Verified purchaseI got it a day earlier ! And it was a little scratched from the top but it’s so worthy buying especially since I got it in a (fair) condition the screen and everything else was ok and worked perfectly fine really recommend and will be buying again thank you !!!
Condition
Fair
Reviewed in the United States on January 22, 2025
Evelyn B.
Purchased on March 29, 2025
Verified purchaseThe S21 is great. I had no problem transferring inforamtion form old phone. It moves much aster than my old phone. I love texting on it. I hae not figure the incoming call and call waiting yet but I am sure it will be not problem. Excellent phone even though it is refurbished. I will buy other things fro Back Market.
Condition
Fair
Reviewed in the United States on April 16, 2025
Franchesca I.
Purchased on March 24, 2025
Verified purchaseThis is the 3rd time I've purchased a refurbished phone from backmarket. I am absolutely a loyal customer and fan now so much so that I have recommended this site to everyone I know who's in the market for a new phone tablet ect. I love my s25 and have had no problems and the trade in program rocks! I love it!
Condition
Fair
Reviewed in the United States on April 6, 2025
Jakson B.
Purchased on November 16, 2024
Verified purchaseI recently purchased a refurbished Samsung Galaxy S21 from BackMarket, and I couldn't be happier with my experience. Here's a breakdown of my thoughts The phone arrived in excellent condition, just as described on the website. I opted for the "Excellent" grade, and true to its word, the device looked almost brand-new. There were no noticeable scratches or signs of wear, and the performance has been flawless so far. Pricing The pricing was very competitive compared to buying new or from other retailers. I saved a significant amount without sacrificing quality, which made it feel like a great deal. Shipping and Packaging The shipping was fast and efficient. The phone was securely packaged, ensuring it arrived in perfect condition. I appreciated the eco-friendly packaging, which aligns with BackMarket's commitment to sustainability. Performance The Samsung S21 is a fantastic phone with a vibrant display, excellent camera quality, and speedy performance. Thanks to BackMarket's thorough refurbishing process, the device operates like new. Overall Experience BackMarket provided a seamless buying experience. From the user-friendly website to the quality of the product, everything exceeded ...
Condition
Good
Reviewed in the United States on November 19, 2024
Rayge G.
Purchased on November 28, 2024
Verified purchaseGreat purchase on my end, I was still using the S9 before this so it was due for retirement unfortunately, still love my S9 though. This S21 is better in several ways. even being refurbished. it charges in a bit over an hour, the back is plastic so you don't need to worry about the phone flexing in your pocket and cracking, an issue I ran into with my old S9 partly because I procrastinated getting a case. The cameras on this are great, the quality is nice, and I'm not sure which processor it uses but it runs really smooth. It's got the average 60 hertz display and the fast and snappy 120 hertz display that you can cycle through, 9/10 phone imo
Condition
Fair
Reviewed in the United States on January 2, 2025
Teresa R.
Purchased on November 24, 2024
Verified purchaseThe phone was in excellent condition. I had no issues swapping phones and have run across no glitches. I am very pleased. As someone who doesn't need the newest item, just a good functioning one, I am pleased to find a place I can find refurbished items without worry.
Condition
Fair
Reviewed in the United States on December 14, 2024
Seth M.
Purchased on November 12, 2024
Verified purchaseThe phone is very amazing ..what i love most about it it the camera and its weight very light...the phone was in very good condition...had to tell its a. Refurbished phone... Back market goods..salu
Condition
Fair
Reviewed in the United States on December 12, 2024
Andy J.
Purchased on October 17, 2023
Verified purchaseThis is the 2nd Samsung smartphone we bought from Back Market. This Samsung Galaxy S21 5g Unlocked 256gb was listed as Fair condition and besides the few scratches on the back of phone, you would have never known it was a refurbished phone.
Condition
Fair
Reviewed in the United States on November 1, 2023
Scott K.
Purchased on April 16, 2024
Verified purchaseI was skeptical About buying a refurbished model but everything turned out great.The phone is an awesome condition.And it came with a screensaver already on the phone. There was no problems in updating the phone or getting it programmed correctly.
Condition
Fair
Reviewed in the United States on April 20, 2024
Isaak M.
Purchased on March 26, 2024
Verified purchaseSo I tell you what I bought this phone of a back market for about $250 tops for shipping and everything anyway I'm pretty satisfied but I understand if this is a used phone and there are some trade offs anyway phone wasn't perfect condition not a scratch not a blemish nothing perfect physical condition the only thing I could complain about with this phone because I feel like you can see the screen was replaced and when it's completely black you notice a little smudge underneath the glass which is understandable because it is refurbished phone which means screen could have been broken before but you only noticed this when it's fully black when you have a full black screen also I don't know what charger is I'm using exactly but I noticed that it fast charges at first and then goes to Regular chart realistically fast charge only saves you 20 minutes from regular charge other than that software has been spectacular exactly what you would expect from a Flagship Galaxy device your phone is great it is meant to do what it does and does it well also I noticed a little nitpickio though is that when you use Snapchat and you zoom in for the first time and you zoom out there's a slight lag so ...
Condition
Excellent
Reviewed in the United States on April 15, 2024