Customer reviews
4.1/5
169 verified reviews in the last 6 months.
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Thomas C.
Reviewed in the United States on February 5, 2024
5/5I've gotten the same product on here twice (there was nothing wrong with the first one, it just lost a fight with a motorized reclining chair), both times have been amazing. I received the phone more or less on time (took an extra day for the second one, but the weather was kinda shit), both phones arrived in great condition, they work wonderfully, you would never know they were refurbished, got them both under $600 tooGalaxy Z Flip3 5G 256GB - Black - UnlockedPurchased on January 18, 2024
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Alani D.
Reviewed in the United States on December 7, 2023
4.5/5This is the second purchase I've made from Backmarket and the second time I've been impressed with how well they refurbish their products. I wanted to wait a while to make this review, and I've honestly had no problems. I can't wait to buy from them again. Also, if you're skeptical on buying this phone don't be, just go for it, I promise you'll love this phone. (Galaxy Z Flip 3)Galaxy Z Flip3 5G 128GB - Purple - UnlockedPurchased on September 23, 2023
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Howard M.
Reviewed in the United States on November 19, 2023
5/5Great Deal! I never thought about buying used-but this isn't the same as used. The phone was completely refurbished and even came with a screen protector. I'm more than happy with the deal. They offered less than I expected for my trade but it's better than sticking it in the drawer with the rest of my old phoneGalaxy Z Flip3 5G 128GB - Black - UnlockedPurchased on November 2, 2023
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Angela M.
Reviewed in the United States on December 11, 2023
4.8/5I ordered from the Excellent category, which is what my order receipt states. As I leave this review, the condition is listed as 'Very good' above the review text box. I would say that's a discrepancy in the details. This shipped fast, I had it within a week. Shipping packaging was great. It felt pretty safe and sound in the box. There was about a 50% charge on the phone, a usb-c to usb cable, a usb charger with it, and a quick start guide. The body of the phone has more nicks/scratches than I anticipated, and there's some kind of sticky adhesive along some seams (possibly from a repair..) Since this is a gift, I will be adding a phone case to it to hide the visible wear, which I suspect the recipient will be none the wiser. The screens don't appear to have any scratches. There is a visible bend in the screen where the phone folds, which isn't visible when the screen is on and looking straight at it unless there's a bright light that reflects off of it. The phone turned on and booted as expected. I didn't see any cracks in the screens. The screens are responsive and working as expected. The front and back cameras are working with no visible defects on the pictures. I purchas...Galaxy Z Flip3 5G 256GB - Black - UnlockedPurchased on December 8, 2023
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Jigar J.
Reviewed in the United States on March 12, 2024
4.4/5I recently purchased the Samsung Galaxy Z Flip 5G as a refurbished unit, and overall, I’m quite pleased with my choice. Here are my thoughts: Design and Form Factor (5/5 stars): The foldable design is a game-changer. It’s compact when folded and opens up to a decent-sized screen. The Mystic Gray color looks sleek and modern. Performance (4/5 stars): The phone handles most tasks smoothly. Apps open quickly, and multitasking is a breeze. However, there were a few instances where it felt a tad sluggish, especially when loading heavy web pages. Camera (4/5 stars): The 12-megapixel camera captures good photos in well-lit conditions. The Flex Mode is a neat feature for hands-free selfies and video calls. However, low-light performance could be better. Battery Life (3.5/5 stars): The battery life is decent but not exceptional. It gets me through a full day with moderate usage, but heavy users might need a top-up. Charging speed is impressive, though. Display (5/5 stars): The 6.7-inch AMOLED display is vibrant and sharp. Watching videos and browsing feels immersive. No complaints here! Software (4/5 stars): Samsung’s One UI is feature-rich and customizable. Updates have improved stability...Galaxy Z Flip3 5G 128GB - Green - UnlockedPurchased on February 10, 2024
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Julie H.
Reviewed in the United States on February 3, 2024
5/5The purchase was easy, and it shipped in good time. I just finished setting it up. I've never owned a Samsung so was hoping it wouldn't be too different from my Motorola. I love my new phone! I like being able to close it to a small size.Galaxy Z Flip3 5G 128GB - Beige - UnlockedPurchased on January 28, 2024
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Beautiful W.
Reviewed in the United States on March 28, 2024
4.6/5My son loves his phone the colors the flip ability and also the colors and the ability to close the phone and still use a lot of apps and get info from them without opening phone. The colors are brilliant and he likes the fact he can change the lock screen and his display screen to. It took a couple of extra days to reach my home but back market custo.er service responded quickly and contacted the seller to resolve issue. I was very happy when phone arrived. I will be using backp marker again for my electronic needs.Galaxy Z Flip3 5G 128GB - Black - Locked T-MobilePurchased on March 1, 2024
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Roxanne N.
Reviewed in the United States on March 27, 2024
5/5This review is a bit overdue. That being said, I have had this phone for almost two years and it is still holding up! This was my first purchase from Back Market. I was skeptical at first, but everything went smoothly. Phone felt and looked brand new from the beginning. After having such a positive experience with this order, I ordered another phone from Back Market through a different seller but didn't have the same experience. So, props to this particular seller.Galaxy Z Flip 3 5G 128GB - Cream - UnlockedPurchased on July 3, 2022
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Linda G.
Reviewed in the United States on March 4, 2024
5/5I actually ordered this phone for my husband, to replace his old flip phone. The phone arrived in perfect condition. He is delighted with his new phone and now feels a little overwhelmed, but making the transition day by day! Thanks for the great service!Galaxy Z Flip3 5G 128GB - Green - UnlockedPurchased on February 18, 2024
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John P.
Reviewed in the United States on February 16, 2024
4.6/5The screen showing somewhat of a crease that disappears when the screen is on but you can still feel it. Other than that this phone is in great shape! I am happy with it. It was a fair conditioned phone. I would have given it a good rating. Overall excellent choice, excellent phone.Galaxy Z Flip3 5G 256GB - White - UnlockedPurchased on February 3, 2024