1,799 verified reviews in the last 24 months.
Jennifer M.
Purchased on January 19, 2025
Verified purchaseWe ordered a refurbished Switch console for my daughter and it came promptly and is in great condition, so we're very impressed there! The seller originally only included a generic USB to C power cable, without a plug. The cord and our home USB compatible plugs weren't strong enough to power the console, but thankfully we had a laptop charger which worked, so my daughter could play. I contacted Backmarket who contacted the seller and we received a new OEM charger within a couple days, so in the end, all is well, although we would have much preferred to receive a functioning charging cord with the original shipment.
Reviewed in the United States on January 24, 2025
Switch 32GB - BlackEsco T.
Purchased on September 19, 2024
Verified purchaseThis is my 5th purchase with backmarket and I have been impressed every turn. The switch came with everything I could have needed including the wrist clips for the joycons. I waited to review until I’d had time to see the hard/software for what it truly was being refurbished. Of course the body and controllers had a few noticeable scratches on them but it was all able to be polished up a bit. All in all another great purchase. Thank you backmarket for saving the tech!
Reviewed in the United States on October 11, 2024
Switch 32GB - GrayCarson M.
Purchased on October 31, 2024
Verified purchaseWorks as if it were brand new! The hinge clamp was tight the first few openings which showed that it was taken care of before being sold, that's a plus! The sound quality on the speakers is just right! And the body of the console itself is presitine! First time getting an excellent graded item and it fits the bill to a T!
Reviewed in the United States on November 18, 2024
Nintendo Game Boy Advance SP - RedZachary D.
Purchased on October 11, 2024
Verified purchaseThe product was exactly as advertised, the console looks and plays just like brand new. I am very satisfied with the speed of delivery, will definitely use this company for more electronic needs in the future.
Reviewed in the United States on October 30, 2024
Xbox Series S 500GB - WhiteMichelle B.
Purchased on April 8, 2025
Verified purchaseBack Market was good as always. Great condition. Honestly, I’m a little surprised it was because the third party who packed up the refurbished Switch shipped it in a padded mailing envelope. No box, just bubble wrap and a bubble mailer.
Reviewed in the United States on May 4, 2025
Switch Lite 32GB - TurquoiseAnthony K.
Purchased on April 11, 2025
Verified purchasePS3 arrived very clean almost like new! Controller works fine, only had to change the charging cable the one that came with it is finicky. Used a different cable and all great now! Very satisfied and tell my coworkers about Backmarket all of the time. As a matter of fact typing this review on a refurbished iPhone 12 Pro Max.
Reviewed in the United States on April 27, 2025
PlayStation 3 System Slim - BlackAshton N.
Purchased on January 15, 2025
Verified purchaseVery happy with my purchase! I was worried because the listing didn’t mention that the dock came with it and the support team got back to me in 24 hours with a guarantee that it would be included. I love buying refurbished items!
Reviewed in the United States on February 4, 2025
Switch OLED 64GB - WhiteBrendan a. M.
Purchased on January 13, 2025
Verified purchaseRefurbished ought to mean that the unit was factory reset. But my PS5 arrived with the accessibility features turned on, and an existing user account and Wi-Fi network saved in memory. That's not refurbished, folks. That's straight used. Factory resets matter. Come on. The unit is great, like new, and runs cool. But whatever advantage BackMarket offers over eBAY was not existent in this transaction. And wasn't this PS5r supposed to include a controller? No? Well, it didn't.
Reviewed in the United States on February 1, 2025
PlayStation 5 Slim Digital Edition 1000GB - WhiteNaomi T.
Purchased on December 29, 2024
Verified purchaseEverything was great, like new, expet for the joy cons which are known to age poorly. The controlls are a little soft the the right hand one is a little loose when attached to the switch. I can clean them up with some isoporpal alcahol or get factory new joy con replacements elsewhere but still disappointed that I have to do some refurbishing myself when I got excellent quality.
Reviewed in the United States on January 12, 2025
Switch OLED 64GB - WhiteAlexis S.
Purchased on December 4, 2024
Verified purchaseThis is the first time I've gotten a refurbished product that definitely works like it's brand new! I was looking for something to start gaming and streaming (not professionally but I want to try) and it's been amazing in that and helping with game development as well. I got very fortunate that I happened to see this product just when I was about to give up the search. I highly recommend both this company and Back Market in general!
Reviewed in the United States on December 27, 2024
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