94 verified reviews in the last 24 months.
Steve M.
Purchased on October 21, 2023
Verified purchaseThe phone is great. It looks just like new. Shipping was fast. The only issue is the battery life. The battery on this phone is terrible. I replaced the exact phone that was about two and half years old and the battery was life was more than double this refurbished one. Other than that I am very pleased.
Reviewed in the United States on November 10, 2023
Google Pixel 4a 128GB - Black - UnlockedNakea S.
Purchased on September 30, 2023
Verified purchaseI'll never buy a brand new phone again! This is my third phone from back market I've never paid over $150 for an excellent phone! They phone looks and works brand new and I only got the "good" condition instead of "excellent" My only complaint is the battery on my pixel 4a does not last as long as the pixel 3a I had before. Not sure if it is the new addition or from being refurbished. Either way the battery still last longer than any other phone I've had next to the 3a.
Reviewed in the United States on October 15, 2023
Google Pixel 4a 128GB - Black - UnlockedKirsten K.
Purchased on March 3, 2024
Verified purchaseI got my previous phone from Back Market and was really pleased with customer service and the phone itself. I got an upgrade and am happy with the results. I didn't expect the new phone to be smaller but that's neither here or there.
Reviewed in the United States on March 21, 2024
Google Pixel 4a 128GB - Black - UnlockedGeo J.
Purchased on December 18, 2023
Verified purchaseI’ve used Back Market and like most companies, the company evolved; I think what Back Market is doing to positively impact digital waste is incredible but this experience had a difference that I’m guessing is part of their evolution, I.e., the trade in process. The process after sending in my phone was a total and complete miss. I did not realize that the process now requires providing bank account and social security number information. My quote was for $10 and came back with an offer of $1. I clicked the link in the email to decline the offer with hopes of adding a note to just keep it and discard of it responsibly but every time the link gave a reply message suggesting “oops. Something went wrong.” I later received an email stating that my’no reply’ was considered an acceptance of the offer and my $1 would be deposited into my account. Obviously, that hasn’t and won’t happen because my reply never went through and you don’t have my bank credentials. All said, my grade is for the process failure and not the product. I don’t use the phone very much. It’s not connected to a service provider. I only use it to cast to my smart tvs using my home internet. It keeps me from tying up...
Reviewed in the United States on January 19, 2024
Google Pixel 4a 128GB - Black - UnlockedLevin M.
Purchased on September 13, 2023
Verified purchaseBackMarket experience was good. My seller was "Cellfree" and had pretty good reviews. I would do business with BM/Cellfree again. Email communication from BM was pretty much constant letting me know status, that is a plus for first time buyer. I got a phone described in "fair" condition and I would say it is better than described. It was much less expensive than I found anywhere else after looking for 3 or 4 days (US$97 for Google Pixel 4a week before end of Google's guaranteed updates/support). Shipping: Came three full days earlier than expected -- the unpredictability of delivery services is a hassle for me because office isn't open good hours and deliveries to our porch are risky. But this is not particular to BM. If you could have a deal like "we will leave yourppackage at some business (ups store, Kohl's, a pharmacy) that would be helpful.
Reviewed in the United States on September 24, 2023
Google Pixel 4a 128GB - Black - UnlockedChristopher W.
Purchased on July 27, 2024
Verified purchaseItem ordered was in described condition and shipping was fast and reliable. Would highly recommend Back market as one of my favorite options for buying refurbished electronics.
Reviewed in the United States on August 20, 2024
Google Pixel 4a 128GB - Black - UnlockedFuad A.
Purchased on September 8, 2023
Verified purchaseLoved the phone. Alike new. Exceeded my expectations. Will trust back market and the refurbisher again.
Reviewed in the United States on September 24, 2023
Google Pixel 4a 128GB - Black - UnlockedMax J.
Purchased on October 18, 2023
Verified purchaseThis phone's condition was described as "excellent", but the screen had noticeable burn-in. When I sent it back to be repaired or replaced, they simply refunded me! Be prepared for disappointment with Cellfee.
Reviewed in the United States on October 27, 2023
Google Pixel 4a 128GB - Black - UnlockedCraig S.
Purchased on December 4, 2022
Verified purchaseI got this phone for my step daughter for Christmas last year, and it's been almost 11 months and she still uses it every day with no complaints. This is my second phone from BackMarket and both have been excellent.
Reviewed in the United States on September 24, 2023
Google Pixel 4a 128GB - Black - UnlockedDebbie P.
Purchased on August 29, 2023
Verified purchaseMy phone arrived when I was informed that it would. I am replacing a broken 4A, so I already knew what to expect from the phone. I have had it for two weeks with no issues. Upcycled electronics is the way to go!
Reviewed in the United States on September 17, 2023
Google Pixel 4a 128GB - Black - Unlocked