Customer reviews for Refurbished HomePod

Overall rating

230 verified reviews

Rating details

  • Overall performance

    4.4/5

  • Appearance

    4.6/5

  • Packaging

    4.5/5

  • Shipping

    4.7/5

Reviews

  • Ben patrick J.

    Verified

    Reviewed 3/9/25, United States.

    This is far from my first purchase from Back Market. Everything has been smooth, reliable and the electronics I've bought have been of consistent high quality. I'm typing this review on a 2019 MacBook Pro I got from you guys, listening to John Coltrane on a quartet of HomePod Minis you recently sent me. Don't change.

    Condition

    Excellent

    Purchased

    2/20/25

  • Jeremy D.

    Verified

    Reviewed 7/7/25, United States.

    The HomePod mini was basically brand new. It arrived clean and it sounded great. I did have to reset it myself and it didn’t come with the power brick, though.

    Condition

    Good

    Purchased

    6/20/25

  • Alondra T.

    Verified

    Reviewed 11/18/24, United States.

    The speaker itself is perfect. But I thought at first it wouldn’t work cause it would turn off all the time. Turns out it was cause of the box, and not the actual speakers fault. So if you are having that problem, change the box completely.

    Condition

    Excellent

    Purchased

    11/4/24

  • Ricardo G.

    Verified

    Reviewed 4/26/23, United States.

    Couldn’t be more happier with our HomePod Mini. Been looking into centralizing our smart home fixtures through the Apple Home app to make it more convenient for the family. The HomePod arrived faster than anticipated. It was in very good condition and functioned flawlessly. I am a big proponent of refurbished device purchases for both economical and environmental reasons. Back Market delivered this product as advertised.

    Condition

    Excellent

    Purchased

    3/23/23

  • Edgar E.

    Verified

    Reviewed 10/4/23, United States.

    Online reviews on 1st gen Homepod were right. Totally buggy when it wants to be. Sounds good as hell when it works. Microphones surprise me. Hear me better across the room than my own iphone 12 pro max does a foot away. Good seller, looked absolutely new. Wish I could have gotten two but my neighbor would never be able to sleep peacefully again. Really praying it doesnt brick with an update. For now keeping automatic off. 👉🏼

    Condition

    Excellent

    Purchased

    9/16/23

  • Matthew T.

    Verified

    Reviewed 4/1/25, United States.

    The speaker sounds amazing! The built in humidity and temperature sensor are a nice touch and add nice functionality to the HomePod 2.

    Condition

    Good

    Purchased

    3/14/25

  • Chris B.

    Verified

    Reviewed 6/23/25, United States.

    I ordered a HomePod mini that was supposedly in "excellent" condition and it literally will NOT turn on. I've tried plugging it in with every charger in multiple outlets in my house. I requested a return via Backmarket's "Live Chat" but no one has responded for multiple days. I am so upset and disappointed with both this seller and backmarket. As of now, I will never use Backmarket again. What a pain.

    Condition

    Excellent

    Purchased

    6/16/25

  • Alyssa K.

    Verified

    Reviewed 12/29/24, United States.

    Product was practically brand new...fast shipping and easy interaction for purchase. Will definitely look here first from now on! Thank you!

    Condition

    Good

    Purchased

    12/13/24

  • Stephen K.

    Verified

    Reviewed 11/25/24, United States.

    I ordered this in good condition. When it arrived, I was surprised to find that it was brand new. It was still shrink-wrapped. Amazing...

    Condition

    Excellent

    Purchased

    11/13/24

  • John D.

    Verified

    Reviewed 10/9/23, United States.

    Learned my lesson, saving $20 on a reused item is just hassle. The homepod mini simply won't connect to any apple device, tried hard reset etc etc, it's just a doa item. Likely why it was returned originally, clearly not refurbished or tested and then re-sold. Disappointed in my first experience with buying a re-use item.

    Condition

    Excellent

    Purchased

    10/4/23