Customer reviews
4.4/5
97 verified reviews in the last 6 months.
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Cynthia L.
Reviewed in the United States on November 20, 2023
5/5I bought the ipad air 3rd generation (2019) 64 Gb version for my 4 yr old in June of 2022. The thing has been amazing! A year and a half later we use it daily for her homeschool, we use it for every flight, cruise, long drive etc. It has held up like a champ and shows virtually no wear and tear. I've never had a problem with memory or viruses or pretty much anything else. I have recommended backmarket to other parents who over hear her playing educational games at the airport or wherever else we are. My only concession is if you buy this or any screen for your young child PAY ATTENTION to how much time they are devoting to it and WHAT they are watching! The ipad air has a great feature in settings that shows exactly how much time my daughter has used it each week and also breaks it down to categories such as entertainment versus eductaional apps. Next time I need a new laptop or ipad I will come to Back Market first!iPad Air (2019) 64GB - Gold - (Wi-Fi)Purchased on June 10, 2022
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Kendall R.
Reviewed in the United States on January 22, 2024
4.6/5The ipad description said it was compatible with 2nd generation apple pencil, so I ordered this Ipad specifically for that. Unfortunately, that was not true, and the seller mistakenly put that. I was very disappointed as I needed the Ipad for school, and needed an Ipad compatible with 2nd Gen pencil. The upside is customer service. They allowed me to send it back to the seller for a full refund and a discount code for the new Ipad I bought. I would say that the condition of the Ipad was good, there weren't any noticeable scratches or dents. Customer service is amazing in responding and they are very diligent as well. I love the way my situation was handled as returning it was smooth, and the discount code was helpful. I have bought a Macbook Pro and an Iphone from Backmarket already with no complaints! Because of the way they handled this mistake I will continue to use Backmarket. Thank you customer service!iPad Air (2019) 256GB - Space Gray - (Wi-Fi)Purchased on November 27, 2023
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Edison B.
Reviewed in the United States on May 5, 2024
4.9/5I purchased this unit as an upgrade for my wife. She has not had any issues with it and the iPad was in awesome condition. I was so pleased, that I purchased another for myself. And so far we have no complaints. Shipment was very quick and shopping was excellant as well.iPad Air (2019) 64GB - Space Gray - (Wi-Fi)Purchased on April 22, 2024
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Dave P.
Reviewed in the United States on April 7, 2024
4.3/5iPad was in great condition, works as intended and does everything I need it to do, the only draw back is that I notice the battery doesnt last very long. But I guess that comes with buying preowned tech. All-around I'm happy with the purchase and would definitely recommend this.iPad Air (2019) 256GB - Space Gray - (Wi-Fi)Purchased on March 25, 2024
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Mckenna R.
Reviewed in the United States on February 19, 2024
4.9/5I'll be honest, I knew I was taking a gamble purchasing an ipad that was listed as 'fair' condition. I decided to take a chance, and I'm so glad I did! I've been creating art on my ipad since it was delivered last weekend. Expectations exceeded!iPad Air (2019) 64GB - Gold - (Wi-Fi)Purchased on February 4, 2024
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Felicitas A.
Reviewed in the United States on February 15, 2024
5/5So far so good! The iPad arrived just in time to replace a dying one. We use it to run a handful of apps at my business and it works perfectly for that. I appreciate how quickly it was delivered and how well-packaged it arrived. I will definitely come back to BackMarket for future technology needs.iPad Air (2019) 64GB - Space Gray - (Wi-Fi)Purchased on January 31, 2024
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Flower S.
Reviewed in the United States on February 13, 2024
5/5I ordered a Fair condition and there was no visible scratches, dents, or chips. I’m sure this is not always the case but slap a case on it and it’s no different than a new IPad for a fraction of the price. This is my 3rd purchase from Backmarket and it sure won’t be my last!iPad Air (2019) 64GB - Space Gray - (Wi-Fi + GSM/CDMA + LTE)Purchased on January 26, 2024
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Kyla M.
Reviewed in the United States on January 15, 2024
4.9/5I’ve had this ipad for over a year now, came in great condition almost as if it were brand new. And it only took like 2 days after purchasing to get to me, which I like a lot because expensive packages make me super nervous. The screen did crack a bit easily, never dropped it or anything and it somehow chipped. Not sure if that was something on my or their end? But it works perfectly, performance is great and the battery life still holds up. It can go without a charge for atleast a day at full. Thank you back marketiPad Air (2019) 256GB - Space Gray - (Wi-Fi)Purchased on October 31, 2022
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Christine S.
Reviewed in the United States on December 31, 2023
5/5The iPad I received looks and works like brand new If I ever need a computer or phone or another iPad I will buy from BackMarket I have told a lot of my friends already about the wonderful quality of my purchase I am a very happy customeriPad Air (2019) 256GB - Space Gray - (Wi-Fi)Purchased on December 14, 2023
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Diallo C.
Reviewed in the United States on December 29, 2023
5/5I’ve acquired another trusted seller thankfully. The iPad was in great condition, works as expected. It was a Christmas gift for my mother and she absolutely loves it! Thank you so much and I will consider this seller moving forward for my future tech purchases.iPad Air (2019) 256GB - Space Gray - (Wi-Fi)Purchased on December 13, 2023